“In this interview, we talk about a great IA and UX method of doing this very efficiently. It was developed by Indi Young (…). After attending her seminar during the PreCon of the IA Summit 2007, where visitors learned how to create a Mental Model (during the teamwork that needs to take place between IAs and their clients), I had the chance to interview her. One of the things I really like about her is her great ability to describe complex things in an understandable way, using metaphors such as ‘the hallway test’ to help communicate methods like the Mental Model to the business world.” (IA Voice)