“For too long usability has been the preserve of geeks – a specialism confined to websites and screens, form factors and devices. We need to realise that usability – in other words ‘how easily people can use something to achieve a goal’ shouldn’t just be restricted to the lab and the engineer. It should be something that everyone expects to get, and everybody strives to provide. Usability should apply to all walks of life and everything that we encounter – it should be ubiquitous. It needs to be about the services we use and the spaces we inhabit.”

(Daniel Letts ~ live|work)