Need Better Data? Pay More Attention to Your Web Forms
“Web forms are like the poor relations when it comes to their getting the attention they deserve from the usability community. Usability bibles, when they make mention of Web forms at all, have barely enough to say about them to fill more than a page. Where authors have given Web forms more attention, their appearance and the placement of elements get the lion’s share of the coverage, while the quality of the actual data researchers have gathered hardly gets mentioned. And on those few occasions where authors do provide data from research, they fail to be truly mindful of the problems people from different countries encounter using Web forms.” (Graham Rhind ~ UXmatters)