“It is difficult for those not in Research & Development, Quality Assurance, Marketing or other non-customer related departments to immediately see the reasoning behind the need to hire a UX Manager. This is understandable. Those in more financial or executive positions have their own sophisticated sciences and logistics with which to be concerned and are forced, often against their desires, to leave the ‘creative’ sciences to those who specialize in them. With that in mind, this article will list ten reasons why all enterprise level businesses need a UX manager. Before continuing to read, please note that some of these aspects come as a result of the user experience development phase, rather than being components directly thereof. All people in leadership naturally understand that one ripple in a pool affects all the others, making resultant factors just as vital as direct ones.”
(Danielle Arad a.k.a. @UXMotel ~ UsabilityGeek)