Getting a Form’s Structure Right: Designing Usable Online Email Applications
“I had the opportunity to speak with Afshan Kirmani on her article. (…) We talk about the design of an online web based application. Part 1 of the series focuses on the web based form where the user experience is critical before the user enters the application. The various aspects include a good entry point into a form which determines if users stay or leave. The beginning of every form is most important as details like usability set your apart from your competitors.” – (Jeff Parks – Boxes and Arrows)