Changing Approaches to Metadata at bbc.co.uk: From Chaos to Control and Then Letting Go Again
“More and more we expect to break the back of the work with automation while using human brainpower to perfect the results. We will have to harness the power of folksonomies while remembering there is stuff our audience will demand we know about our own content. Most of all, we have to ensure our choices of metadata systems are made with the user in mind.” (Karen Loasby – ASIS&T Bulletin Oct/Nov 2006)