All posts about
User experience
Book Review: The Elements of the User Experience
“There is something gratifying about picking up a book by an author whose concept is so elegantly displayed, with a message so clear, that you want to share it with everyone you know.” (Elisa K. Miller – Digital Web Magazine)
Seductive Design for Web Sites
“We used to think it was impossible to design a web site that successfully supported both information retrieval and browsing. We now believe a site can do both — but only when designers know what their audience is interested in.” (User Interface Engineering)
The Politics of User Experience
“(…) a few of the more ubiquitous political influences, most of which are not seen outside of government.” (Steve Fleckenstein – Boxes and Arrows)
The Elements of User Experience
“There is probably no better book on the market that so clearly and rationally covers the entire area of user experience.” (Jeff Lash – Boxes and Arrows)
Meet The Elements 
Sample chapter from ‘Elements of User Experience’ (Jesse James Garrett)
Beauty is Only Screen Deep
“People use the web to buy things, find information, make contacts, and what they notice is whether they can successfully buy things, find information, and make contacts.” (Sarah Horton – Boxes and Arrows)
The New Computing
“The user experience with information and computing technology could be dramatically improved. Successful technologies are those that are truly useful and therefore in harmony with users’ needs. They must support relationships and activities that enrich the users’ experiences.” (Ben Shneiderman – HCIL)
From Satisfaction to Delight
“The next evolution of our interactive pursuits ought to be toward emotion, specifically delight.” (Parrish Hanna – Boxes and Arrows)
Lessons to be Learned
“There are serious problems with the way user experience-related programs are being taught.” (George Olsen – Boxes and Arrows)
Switch to Mac OS X
A guide to key user experience differences between Microsoft Windows and Mac OS X (Apple – Mac OS X User Experience)
Get ROI From Design 
“(…) some examples on how to measure ROI on design investments and ways to prioritize fixes.” (A Forrester Report 2001)
Flow: The Optimal Experience
“(…) we feel a sense of exhilaration, a deep sense of enjoyment that is long cherished and that becomes a landmark in memory for what life should be like.” (Michael Cole)
Why XP and UX Have Something in Common
“It’s true your initial design may not be perfect the first time, which is why UX works best when you take an iterative approach – and that’s where things like card sorting exercises, paper prototyping, etc are just as necessary as the programming prototypes.” (George Olsen – Usability News)
The Elements of User Experience
“The aim of the book is to give readers the big picture of Web user experience development, focusing on ideas rather than tools or techniques.” (Jesse James Garrett – coming in September 2002)
AIGA Experience Design Summit #5
“The theme this year: integrating our values, processes, and insights into the business community.” (Erin Malone – Boxes and Arrows)
AIGA Experience Design
“Our mission is to build an interdisciplinary community of professionals who design for a world in which experiences are increasingly digital and connected.” (American Institute of Graphic Arts)
Architectures for Adaptive Mobile Systems
“(…) the application of adaptive architectures to maximize the user-defined utility of mobile devices within the limits of their available resources.” (Rick Kazman – news@sei interactive)
Computer Human Values
“Designers need to understand the context of use and include the whole of a user’s experience into the solution when creating a computer interface.” (Nathan Shredoff – Boxes and Arrows)
Building Brand into Structure
“If you followed usability gurus like Jakob Nielsen blindly, brand would have little to no place in information and interaction design.” (Dan Saffer – Boxes and Arrows)