“From the users’ perspective, their experience is continuous. Your website, their browser, their computer, their immediate environment, and their life all interact and feed back on one another. What they understand affects not just what they can accomplish, but what attracts them to the product, and what attracts them to a product affects how willing they are to understand it. If a site is visually attractive, they may be more motivated to expend extra effort to understand and use it. If they feel it’s easy to use, maybe they’ll be motivated to use it more often.” – (Ann Light – Usability News)

“(…) conducts CSCW research with emphasis on the interaction between people and computer systems in support of collaboration.” (IBM Watson Research Center) – courtesy of brightly colored food

“Absolutely amazing in its inspiration, generation of new perspective, and sheer momentum of energy.” (Good Experience Live) – courtesy of guuui

“It was about a year ago that, after a decade or so of Windows on my client and Unix/Linux on my servers, I bought a TiBook and got into OS X. I am only rarely tempted to go back. It’s worth it, I think, to look back over the past year and see what the take-aways are.” (Tim Bray Ongoing) – courtesy of mark bernstein

“User experience is too young to be clearly defined as a field, a movement, a community, a methodology, or a goal. But whatever it is, there is definitely a there there.” (Louis Rosenfeld)

“And while it’s been important for sites to achieve that baseline of functionality and usability, we’re reaching a point where it’s imperative that we move beyond that. It’s time to utilize insight to provide a unique engagement for our visitors. Not that we ought to abandon engineering methods. Far from it — we need to figure out ways to merge craft and engineering to provide the greatest satisfaction.” (Peter Merholz)

“(…) to bring together the people and technologies needed to develop a simple, supple, secure, and sophisticated platform to make End User Computing an intuitive, enjoyable, and empowering experience for everyone.” (About IEUC) – courtesy of hypertextkitchen

“Using a Web site for the first time is an awful lot like going on a first date. It’s a one-on-one interaction, and it doesn’t always go as planned.” (Jesse James Garrett – New Architect) – courtesy of iaslash

“Research in this area investigates what critical factors of human-product interaction contribute to an emotional experience.” (ID-Studiolab IO TU Delft) – courtesy of freegorifero

“Great creativity can come from great constraint.” (Mark Hurst – Good Experience)

“The following books cover many disciplines, from Interaction and Visual Design to Filmmaking to Architecture, but all relate loosely to the various processes, ideologies, visions and practicalities of Experience Design” (Timo Arnall – elasticspace)

“There is an increasing claim for taking into account subjective issues (emotion, affect, perceptions, sensations…) in user experience, transcending the pure visual design.” (Javier Cañada – Terremoto.net)

“About Face 2.0 contains tools, techniques, and ideas to tackle the design problems of today and shape the interfaces of tomorrow.” (Cooper Newsletter) – courtesy of iaslash

“Jesse James Garrett’s “The Elements of User Experience” diagram (…) presents an incomplete picture with some serious omissions – omissions I’ll try address with a more holistic model.” (George Olsen – Boxes and Arrows)

“How well an application is actually used largely depends on the user experience it succeeds to evoke.” (Informaat)

“With dedication, some talent, a few classes, and a healthy dose of self-promotion, the transition was fairly easy, very enjoyable, and took about two years.” (Marcus Haid – Adaptive Path)

“This report presents the results of an independent study into the waypeople interact with government online and the way they would like to interact with government online in future.” (The Hiser Group) – courtesy of webword

“I recently embarked on a non-scientific study to aid in the formulation of my thoughts on the current and future User Experience Design professions in the Web space and the roles and titles that fall within.” (Challis Hodge – UXblog)

(as manipulated by Lou) (Louis Rosenfeld)

“Get this book. Read it. Understand it. Apply it. You’ll be a better user experience designer because of it.” (John Rhodes – WebWord)