“The three key members of a multidisciplinary product team—the product manager, UX architect, and system architect—work together collaboratively to define a product’s vision, functionality, and form. Each key member of the product team has primary responsibility and decision-making authority for a specific aspect of the product vision.” (Pabini Gabriel-Petit – UXmatters)

“Catalyze is a member-driven community for all professionals involved in Application Definition and Design. If you are a business analyst, UI designer, information architect, usability professional, interaction designer, product manager, project manager or anyone else involved in the definition process of software applications, this community is for you and will be worth your time.” (About Catalyze) – courtesy of bertmulder

“In April 2007, I posted five questions about the nature of experience. I asked Total Experience’s readers to offer their answers as comments.” (Bob Jakobson – Total Experience)

“Interestingly, in several cases, ‘propelling forward’ encompassed ‘moving upstream’, to use yet another metaphor which, at least on the surface, is moving in the opposite direction!” (Richard Anderson – UX Magazine)

“Lessons learned: A great product keeps customers coming back for more. A great experience makes them bring friends.” (Robert Barlow-Busch – chopsticker)

Videos – “Joseph ‘Jofish’ Kaye, Ph.D. Candidate in Information Science at Cornell University, talks about ‘Towards Experience-Focused HCI’ at the March 2007 BostonCHI meeting.” (BostonCHI)

“When you create an experience vision, you try to picture mentally what the experience of using your design will be like at some point in the future. As we conduct our research exploring best practices for experience design, we’ve discovered that nearly every successful team has actively created an experience vision that they frequently refer to. Often their visions are for experiences five or ten years in the future.” (Jared Spool – User Interface 12)

“There were three evaluations required at the inception of a product idea: a marketing requirement document, an engineering requirement document, and a user experience document,” Donald Norman recalls. Rolston elaborates: Marketing is what people want; engineering is what we can do; user experience is how people like to do things.” (Daniel Turner – Technology Review)

“The UX Pioneers project aims to reveal the motivations and perspectives of key players in the User Experience industry through in-depth interviews and discussions with the site’s publisher (…)” (Tamara Adlin)

“What is the future of user experience as a practice, as a philosophy of design, and as a research topic?” (Paul J. Sherman – UXmatters)

“User experience professionals can also learn some lessons from and find potential recruits in technical communicators as they have skills that can be applied directly to the design process.” (Theresa Putkey – Boxes and Arrows)

“In this paper, we introduce a general framework for product experience that applies to all affective responses that can be experienced in human-product interaction. Three distinct components or levels of product experiences are discussed: aesthetic experience, experience of meaning, and emotional experience. All three components are distinguished in having their own lawful underlying process. The aesthetic level involves a product’s capacity to delight one or more of our sensory modalities. The meaning level involves our ability to assign personality or other expressive characteristics and to assess the personal or symbolic significance of products. The emotional level involves those experiences that are typically considered in emotion psychology and in everyday language about emotions, such as love and anger, which are elicited by the appraised relational meaning of products. The framework indicates patterns for the processes that underlie the different types of affective product experiences, which are used to explain the personal and layered nature of product experience.” (Pieter Desmet & Paul Hekkert – Int.’l Journal of Design 1.1) – courtesy of markvanderbeeken

“There’s a lot we, as designers of the web experience, can learn from something as simple as a water glass.” (Aaron Gustafson – A List Apart)

“The project is about developing a web based measurement tool to measure emotions during interactions with websites. This is a long sentence with many important words, but it’s basically about an appliance that helps web designers improve the user experience. A better experience will satisfy the user and will most likely improve his or her thoughts and certainly feelings about the owner of the website. All of this results in trust, loyalty, credibility, profitability and returning customers that are willing to purchase products.” (Kevin Capota – Design & Emotion)

“Technology, from my father’s point of view, was always be an extension and enrichment of experience not a substitute for experience. (…) One of his great gifts as a speaker was the fact that he made you experience his ideas and carried you along with the connection between your experience and his experience. ‘Information is experience. Experience is information.'” (Allegra Fuller Snyder – The Buckminster Fuller Institute)

“Designers today have opportunities to design much more than simply static objects. We are designing integrated and dynamic interactions with objects, spaces and services and helping companies with more strategic decisions. Expanded opportunities have spawned developments in traditional design practice.” (Jane Fulton Suri – IDEO)

“This is a project-based studio course in which students from a variety of disciplines work together in small teams on a quarter-long design project. It attempts to answer the question, ‘How do you support the innovation design process in a complex world with tangible, real world solutions?’.” (Hasso Plattner Institute of Design)

“User experience takes far more effort to do well, but the results have far better impact.” (Jared Spool – User Interface Engineering Brain Sparks)

“UX Zeitgeist combines input from the UX community with data from a variety of web services to generate an unequaled collection of UX books and related topics. UX Zeitgeist also profiles the trends that describe the field’s evolution.” (Louis Rosenfeld – Rosenfeld Media) – congrats!

“Usability [with its focus on effectiveness and efficiency] wants us to die rich; user experience wants us to die happy.” (HOT Topics) – courtesy of markvanderbeeken