“People have known for some time that getting users involved right at the start of the design process has a number of business benefits.” (Allison Tynan – System Concepts)

“Standards related to usability can be categorised as primarily concerned with the use of the product (effectiveness, efficiency and satisfaction in a particular context of use). (Usability Net)

“Not only does the U.S. have a stronger and longer usability tradition, but most usability guidelines are published in English.” (Jakob Nielsen – Alertbox)

“For years we’ve tolerated buggy, bloated, badly organized computer programs. But soon, we’ll innovate, litigate and regulate them into reliability.” (Charles C. Mann – MIT Technology Review)

“(…) why usability engineers don’t measure the value of usability efforts, rebuttals to each argument, and suggestions for how to remedy them.” (Carol Righi Ph.D. – TaskZ)

“About half that time is spent planning the test, a quarter running it, and a quarter analyzing and interpreting results and generating recommendations.” (Deborah J. Mayhew – TaskZ)

“No users (…) were researched when Sony chief Akio Morita invented the Walkman.” (James Woudhuysen – ITWeek)

“In order for companies to maximize the value they receive from their Internet marketing campaigns, it is critical for human factors practitioners to participate.” (Marc Resnick – Internetworking)

“Users who accidentally or unknowingly allow their private or personal files to be shared risk disclosing their private information to other users on the network.” (Nathaniel Good – Information Dynamics Lab HP Laboratories)

“All these documents are downloadable. To read these documents you must have the free Adobe Acrobat Reader.” (Serco Usability Services)

“How we perceive, interpret and use information; applying human factors research to product design.” (Cherri M. Pancake – ACM Ubiquity)

“(…) a collection of forms, checklists and other useful documents for conducting usability tests and user interviews.” (STC Usability SIG)

“Involvement with our users provided a great deal of expected and unexpected feedback to the group, and helped us tremendously to learn more about our users, and ourselves as writers and information designers.” (Anne F. Jackson – Usability Interface April 2002)

“Macromedia plans to announce a partnership (…) with Jakob Nielsen, a leading Web design guru and one of the most prominent critics of the company’s Flash software for Web animation.” (David Becker – c|net news.com)

“(…) take advantage of the resources available here.” (Scott Weiss – Usable Products)

“How user-centered design techniques can make a cost effective workflow” (guuui.com)

“How usability will be the key differentiator of tomorrow’s internet” (guuui.com)

“(…) e-tailers often ignore the fact that they have to keep existing users happy to reap the benefits of new client referrals” (Christopher Saunders – Cyber Atlas)

“A company’s homepage is its face to the world and the starting point for most user visits.” (Jakob Nielsen – Alertbox)

“The most limited view of usability engineering is often unintentionally promoted by usability engineers themselves.” (Scott Berkun – UIWeb.com)