“Information design is concerned with transforming data into information, making the complex easier to understand and to use. It is a rapidly growing discipline that draws on typography, graphic design, applied linguistics, applied psychology, applied ergonomics, computing, and other fields. It emerged as a response to people’s need to understand and use such things as forms, legal documents, computer interfaces and technical information.” (Clark MacLeod – Kelake)

“The Web is having a major impact on business communications. In many organizations, communications has been seen as a backwater. The communications department was a cost center. With the Web, communications can increase productivity. It can help deliver new value. This has a significant impact on the role of the communications manager.” (Gerry McGovern)

April 1-2, 2002 NYC: Agenda, Participants, and Presentation Abstracts (IIID)

“As soon as I have some time off from teaching, I’ll build a website here. For the time being, here is just a short selection from my bookmarks (…)” (Yuri Engelhardt – Dept. of Media Studies, University of Amsterdam)

“The most effective way to start researching and documenting your content design strategy is to begin with a solid Content Requirements Plan (CRP). This enables you to develop a content design strategy so that your Web design efforts are driven by content requirements and supported by your business leaders or clients. A CRP is a project management-style foundational document to guide every aspect of content, design, development, and measurement for Internet projects.” (GA. Buchholz – Digital Web Magazine)

“This close look at design firm IDEO can tell you how to uncover your hidden breakthrough assets and come up with great new ideas.” (Andrew Hargadon – darwin) – courtesy of challis hodge

“There is a level of expectation that is set with most every interaction that we have. Brand interaction is no different. Whether with an established brand that has been a trusted friend throughout the years or an upstart concept that catches our interest, expectations are continually challenged and anchor our every interaction.” (Stephen Bury – Thread Inc.)

Summary by Rubén Hinojosa Chapel – “Designers make graphics for transmitting some kind of information, which is interpreted by another persons so, it is reasonable to think about the existence of a language behind those graphics. Graphic representations can be regarded as expressions of visual languages. Like any language, a particular visual language involves a particular visual vocabulary and a particular visual grammar. Certain common notational habits, such as the drawing of lines between entities that have some kind of relationship, the arrangement of entities on a time line, or the use of different colors in order to indicate categories of some kind, are shared by many of these visual languages.” (Yuri Engelhardt) – courtesy of elearning

“Imagine a widely used and expensive prescription drug that promised to make us beautiful but didn’t. Instead the drug had frequent, serious side effects: It induced stupidity, turned everyone into bores, wasted time, and degraded the quality and credibility of communication. These side effects would rightly lead to a worldwide product recall.” (Edward Tufte – Wired) – courtesy of beth mazur

“Discoverability is often defined as the ability for a user of a design to locate something that they need, in order to complete a certain task. Itís common to hear programmers and designers utter the phrase ‘that wonít be discoverable’, while pointing to a specific command or link they believe users will fail to find. The trap, and the myth, of discoverability is that in any design, not everything can be discoverable.” (Scott Berkun – uiweb.com) – courtesy of matt jones

“If you’re part of a large organization, your website will probably have been started by a small group of evangelists. It will have grown in a very ad hoc manner. Gradually, senior management will have become more involved. Finally, the website will have been viewed as just another business tool, and managed as such.” (Gerry McGovern)

“A two dimensional system is hard pressed to provide the kind of spatial cues that make path finding comfortable and memorable. Perhaps this is why after nearly eight years of Web site design, users still complain about getting lost within interactions and information.” (Luke Wroblewski)

“It is really pretty simple: you must understand people to design and brand a successful product. You must understand people to create a healthy organization that inspires loyalty and productivity. In order to create revenue you must understand people. In order to operate an effective organization with low costs you must understand people. People are the common denominator.” (Dirk Knemeyer – Thread)

“(…) white papers on information architecture and visual explanation: ‘Why Your Web Site Needs Information Architecture’ & ‘Why Your Ideas Need Visual Explanation'” (Dynamic Diagrams)

“In this paper, I consider open content as an important development track in the media landscape of tomorrow. I define open content as content possible for others to improve and redistribute and/or content that is produced without any consideration of immediate financial reward – often collectively within a virtual community. The open content phenomenon can to some extent be compared to the phenomenon of open source. Production within a virtual community is one possible source of open content. Another possible source is content in the public domain. This could be sound, pictures, movies or texts that have no copyright, in legal terms.” (Magnus Cedegen – First Monday 8.8)

“Are the people who have least to say in your organization publishing most on your intranet or public website? Are the people who have most to say publishing least? You’re not alone. Organizations are slowly realizing that managing a website is as much about what you don’t publish as what you do.” (Gerry McGovern)

“Do you ever look around and consider how much of the world desperately needs good Design?” (Dirk Knemeyer – Thread)

“Information design is concerned with making complex information easier to understand and to use. It is a rapidly growing discipline that draws on typography, graphic design, applied linguistics, applied psychology, applied ergonomics, computing, and other fields. It emerged as a response to people’s need to understand and use such things as forms, legal documents, computer interfaces and technical information. Information designers responding to these needs have achieved major economic and social improvements in information use.” (Sue Walker and Linda Reynolds – Design Counsil)

“Web logs, or ‘blogs’, arenít just for personal sites. Sites of all kinds can employ blogs to keep visitors informed and up to date. Learn what a blog can do for your site, and see the best tools for creating and maintaining them.” (Nick Finck) – courtesy of dirk knemeyer