“Too many organizations take an unprofessional approach to the content they publish on the Web. Many web managers still seem to believe that if they get the technology right the publishing will look after itself. Quality publishing requires skill and discipline. Unfortunately, discipline is something many web teams are lacking.” (Gerry McGovern)

“We estimate that the amount of new information stored on paper, film, magnetic, and optical media has about doubled in the last three years. Information explosion? We estimate that new stored information grew about 30% a year between 1999 and 2002. Paperless society? The amount of information printed on paper is still increasing, but the vast majority of original information on paper is produced by individuals in office documents and mail, not in formally published titles such as books, newspapers and journals.” (School of Information Management & Systems – University of California at Berkeley)

“A big part of that is the lack of understanding that marketing professionals have for the media. For Web designers who do have a deep understanding of the Web, that spells opportunity. Here are some specific strategies and tactics that we can employ to use Web design as a successful component to organizational integrated marketing.” (Dirk Knemeyer – Digital Web Magazine)

“Personalization hasn’t worked because most people don’t have a compelling reason to personalize. It hasn’t worked because the cost of doing it well usually significantly outweighs the benefits it delivers. It hasn’t worked because managers have seen it as some Holy Grail of content management.” (Gerry McGovern)

A Call for Papers: “A crucial aspect of most (if not all) Web systems is the way in which information is utilised and managed. Recent work on areas as diverse as topic maps, information architectures, adaptation of UML, agile development methods such as extreme programming, and modelling for the semantic Web, have all contributed to an emerging understanding of how to design the information structures that underpin the Web (and of course much of this work has in turn been informed by research in areas like hypertext and HCI).” (Journal of Digital Information) – courtesy of louis rosenfeld

“How the tools of design research can involve designers more directly with objects, products and services they design; from human-centered research methods to formal experimentation, process models, and application to real world design problems.” (Brenda Laurel ed.) – courtesy of chad thornton

“To get to a point of understanding, the ignorant must ask a question and there lies Mr. Wurman’s belief in the power of design. What is it like to understand what it’s like not to understand?” (R.S. Wurman – Visualogue Daily Report)

Text of the speech by Ashley Highfield, Director of BBC New Media & Technology, at the Royal Television Society on Oct. 6, 2003 (paidContent) – courtesy of vanderwall

“This paper details a way to apply the cognitive science of visual perception as a means to improve the practice of information design. Environmental cues trigger our sense of depth, and influence form, organization, attention. The paper outlines how we may apply the cues for more effective communication.” (William Bardel)

“Many digital library collections are the virtual analogs of special collections in libraries, museums, historical societies and archives today. A field study of people responsible for collection maintenance across a variety of institutions was carried out. It aimed at improving our understanding of issues involved in collection description and access. A second study examined the current state of Web access to materials from the previously studied special collections. Data concerning the availability of online finding aids, externally accessible databases for collection content, digitized images and Web exhibits are presented.” (Lorriane Normore – First Monday 8.10)

“Websites change the way an organization communicates with its staff, customers, investors and general public. A change in communication is a major shift for the organization. To effectively implement such a change will take time. You need a five-year plan for your website.” (Gerry McGovern)

Draft versions of sample chapters – Publication date: January 2004 (Donald A. Norman) – courtesy of brad lauster

“We all know that Web technology, the effects of web on business and the nature of applications will evolve. But the future of the web is far more about the power of people.” (Dirk Knemeyer – Thread)

“Key to IDEO’s success as a design and innovation firm are the insights we derive from understanding people and their experiences, behaviors, perceptions, and needs. IDEO Method Cards show 51 of the methods we use to inspire great design and keep people at the center of our design process. Each card describes one method and includes a brief story about how and when to use it. The cards are divided into the four categories listed below making it easy to reference, browse, sort and share the cards.” (IDEO) – courtesy of elearningpost

“(…) by Professor Tim Berners Lee is now available as video-on-demand and presentation slides included.” (The Royal Society)

“The web has fundamentally changed the way many of us live our lives. It seems obvious to say, yet we do not typically step back and recognize the scope, ramifications and opportunity afforded by this operating dynamic. Here are only a few, select examples of how the power of the web has changed our lives (…)” (Dirk Knemeyer – Thread)

See what you missed at TED 2003 (Technology. Entertainment. Design.)

“Many people have predicted that peer-to-peer file-sharing will change the face of media, but this paper by Scott Jensen is the most thoroughgoing research I’ve seen into the commercial and artistic effects that peer-to-peer can potentially lead to. The paper is bold and futuristic, which means there are plenty of places the path it lays out could be sidetracked, but (…) it’s important reading.” (Andy Oram – O’Reilly Developer Weblogs)

“In reviewing the current pattern of online news consumption across the globe and modelling major structural factors influencing this adoption, the author argues that the Internet, already a very important source of news, will become a major news medium in the years ahead.” (An Nguyen – First Monday 8.9)