“In many organizations, corporate communications doesn’t get a lot of respect. The intranet gives a rare opportunity for corporate communications to get the respect it deserves.” (Gerry McGovern)

“The design encyclopedia is a wiki, which means that any registered user can add, delete or change any of the information on the encyclopedia. (…) The purpose of the design encyclopedia is to build a resource where anything and everything is explained through its design implications and background.” (UnderConstruction) – courtesy of antenna

“University websites have matured significantly over the last 2-3 years. There are fewer pictures of buildings and smiling faces, and greater focus on helping students decide why they should enroll.” (Gerry McGovern)

“The ability to collect, store, and manage data is increasing quickly, but our ability to understand it remains constant. In an attempt to gain better understanding of data, fields such as information visualization, data mining and graphic design are employed, each solving an isolated part of the specific problem, but failing in a broader sense: there are too many unsolved problems in the visualization of complex data. As a solution, this dissertation proposes that the individual fields be brought together as part of a singular process titled Computational Information Design.” (Ben Fry)

“A website can be a valuable source of information during a time of crisis. Using your website should become part of your crisis planning.” (Gerry McGovern)

“The session was smart, thrilling, provocative—and somewhat frightening. VanPatter answers his own question, “Who will lead design in the 21st century?” almost immediately and this is his response, folks: It might not be designers.” (Speak Up) – courtesy of cph127

“The Web requires leadership if it is to achieve its full potential. That leadership will rarely be given by senior management. So that means it’s up to you.” (Gerry McGovern)

“The paper will address questions about the value of personal life story recordings by examining the fate of the role of individual agency and authorship in design historiography. Taking as its starting point that subjectivity is socially constructed and that language is the medium in which that construction is articulated, it will show how life histories are inevitably evidence of broader cultural discourses. With the resurgence of historiographic concerns with experience and memory, The paper will demonstrate the ways in which interviews with designers create a multi-layered document/recording that reflects the complex interactions with constitute a designer’s identity formation as well as his/her historical consciousness.” (Linda Sandino at Show/Tell Papers)

InfoDesign testimonial by Peter Morville – “I rely on InfoDesign by Peter J. Bogaards to keep up with current events in user experience, information architecture, and findability. I met Peter last year in Amsterdam. We had a wonderful dinner and an intense, fascinating conversation about our industry. InfoDesign stands testament to the value of passion, dedication, and human filtering in an age of automation. I use it every day.” (Online Information) – courtesy of usabilitynews.
thnx peter; much appreciated – ‘sharing knowledge is better than having it’

“It’s time for public websites and intranets to show clearly how they are delivering value. The first step in doing this is to understand how senior management thinks about value.” (Gerry McGovern)

“The Adaptive User Environment suggests that the most successful technologies will be those that can fit user needs; proponents of ‘Not the Smart Internet’ want a simple, user-friendly web; Rich Media advocates want to be able to see ‘any content, on any device, in any format, at any time’; and the Chaos Rules school holds that the internet ‘may be in a continual state of decay and worsening disorder’. The report says ‘ubiquity will be the byword of the net’s future’. (…) Instead of the net society, it’s about the net in society. It will become this indispensable lifestyle tool.” (Smart Mobs) – courtesy of langemarkscafe

“(…) the sad thing about registration forms is that users hate them. Stick a form in front of them and they leave your site, they lie, or if they are really web-savvy they use a privacy protection service. But organisations love them.” (Caroline Jarrett – Usability News)

“Every time you serve someone, you make someone else wait. Every time you publish a piece of content you make other content less findable.” (Gerry McGovern)

“It’s polite to say ‘hello’ and welcome to you very important members of this vibrant Design, Innovation and Leadership community. Feel free to join and form the thoughts, writings and ramblings on and about these very important issues that forms you, the companies you know and the society you live in. Welcome on board.” (CPH127 Weblog)

“The essential business case of a website is self-service. To maximize value from self-service, you want a limited menu, a fast transaction and a significant volume of people.” (Gerry McGovern)

“This special thematic section of the Journal of Computer-Mediated Communication brings together nine articles that provide a rich composite of the current research in online communities. The articles cover a range of topics, methodologies, theories and practices. Indirectly they all speak to design since they aim to extend our understanding of the field. The variety shown in these articles illustrates how broad the definition is of this rapidly growing field known as ‘online communities.'” (Jenny Preece and Diane Maloney-Krichmar – JCMC 10.4) – courtesy of elearningpost

“This paper introduces you to the methods for designing usable medicine information by showing you how medicine information design has grown out of the traditional crafts, and more recently, out of the design professions. It is an introduction to your training in medicine information design.” (David Sless and Ruth Shrensky – CRIA)

“The paper defines the ‘story of co-creation’, explores his research question, presents a conceptual framework for market-learning capabilities (before and after co-creation) and suggests some of the challenges to be resolved when conducting the research.” (Putting people first) – courtesy of cph127

“Many traditionally trained, professional designers wonder what the next generation of computing technologies might bring to their field. At the same time, many digitally trained, professional designers feel that they have missed out on some of the cornerstones of a traditional design education. To work towards a common ground between the digital and traditional design sensibilities, during the summer of 2005 Professor John Maeda organized the first ‘Digital Information Design Camp’, a three-week-long exploration, completely in cyberspace.” (John Maeda – AIGA)

“Cartography has gone from spectator art to participatory democracy. (…) In part because of the ease of creation and dissemination, online culture is the culture. (…) Our Machine is born. It’s on.” (Kevin Kelly – Wired Magazine)