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HCI

The study, planning, design and uses of the interfaces between people (users) and computers. (source: Wikipedia)

The new experience economy: Activity as currency

Technology entering into the veins of society and culture.

“But the great equalizer to make this experience economy a true, two-way economy may be the simple sensor embedded in my clothing, car, or public space. Digital value exchanges are beginning to extend far beyond the screen of my phone or laptop. Embedded sensors will allow me to increasingly exchange my activity for currency.”

(Graeme Waitzkin and Laura Richardson ~ designmind)

The third user: Why Apple keeps doing foolish things

UX and HCI facing the business community. Always interesting.

“Apple keeps doing things in the Mac OS that leave the user experience community scratching its collective head, things like hiding the scroll bars and placing invisible controls inside the content region of windows on computers. Apple’s mobile devices are even worse: It can take users upwards of five seconds to accurately drop the text pointer where they need it, but Apple refuses to add the arrow keys that have belonged on the keyboard from day-one.”

(Bruce Tognazinni) ~ courtesy of freegorifero

How ‘Minority Report’ trapped us in a world of bad interfaces

Getting from off the track to on the track.

“And at the end of the day, it’s visual accessibility driving this trend. Hopefully one day we’ll reach the point where filmmakers don’t want computers to look like conducting an orchestra, and we’ll be able to back out of this interface cul-de-sac and find our way forward into a genuinely natural way of using our devices.”

(Christian Brown a.k.a. @DeepOmega ~ The Awl)

The grammar of interactivity

Like all (visual) languages, digital has its own version of morphology, syntaxis, and semantics to communicate with humans. Grammar included.

“User experience design calls for us to write words on buttons all the time – but how do we know whether we’re choosing the right ones? Linguistics may provide a clue. What follows is a simple test to check whether your calls to action ‘work’ linguistically as well as a guide to consider the grammar of your experience elements.”

(Jonathan Richards a.k.a. @jonnyrichards ~ UX Booth)

The past 100 years of the future: Human-computer interaction in science-fiction movies and television (.pdf)

HCI in films, TV shows and SciFi is really getting a genre.

“During the past hundred years, science-fiction (sci-fi) films and, later, videos, have, of necessity, had to depict detailed views of human-computer interaction (HCI) of the future, or alternate pasts/presents, in order to convey a compelling scene and, sometimes, in order move forward the plot. This publication explores some of the themes that emerge from examining this body of work. The basic premise is simple: HCI professionals can learn something from sci-fi media, and sci-fi media-producers can learn more from HCI professionals in order to show smarter views of the future.”

(Aaron Marcus a.k.a. @amandaberkeley ~ Amanda)

Man-Computer Symbiosis

One of the giants on whose shoulders we (HCI) stand.

“Man-computer symbiosis is an expected development in cooperative interaction between men and electronic computers. It will involve very close coupling between the human and the electronic members of the partnership. The main aims are (1) to let computers facilitate formulative thinking as they now facilitate the solution of formulated problems, and (2) to enable men and computers to cooperate in making decisions and controlling complex situations without inflexible dependence on predetermined programs. In the anticipated symbiotic partnership, men will set the goals, formulate the hypotheses, determine the criteria, and perform the evaluations. Computing machines will do the routinizable work that must be done to prepare the way for insights and decisions in technical and scientific thinking. Preliminary analyses indicate that the symbiotic partnership will perform intellectual operations much more effectively than man alone can perform them. Prerequisites for the achievement of the effective, cooperative association include developments in computer time sharing, in memory components, in memory organization, in programming languages, and in input and output equipment.”

(J.C.R. Licklider a.k.a. Lick, 1960)

UX is not UI

Food is not gastronomy as well.

“UI design is a huge part of UX. I would say that in a good majority of cases the UX designer does in fact design the interface as well. But UX is not UI. This is where the education of others comes in. Helping people understand just what UX is and the invaluable role it plays is illustrated beautifully with the UX Umbrella.”

(Erik Flowers a.k.a. @Erik_UX) ~ courtesy of thomasmarzano

Mobile Input Methods

Input, output and the magic in-between.

“One key area that surprises a lot of designers and developers that I have worked with is input methods. Yes, they know that users don’t have a mouse, but there’s still an unstated assumption that all desktop Web input widgets will work. Perhaps more troubling is that their personal preferences and rumors sometimes supplant data regarding the kinds of actual experiences that exist out in the world.”

(Steven Hoober a.k.a. @shoobe01 ~ UXmatters)

Modelling is not the answer!

A model is what it is: a model.

“In HCI we have witnessed the rise and fall of conceptual modeling in general. The 1980s focused on changing human behavior, which was captured in models to inform designs. Around 1990 a second wave of HCI questioned the usefulness of this type of approach, pointing out how human behavior is contingent and situated, and that human beings actively work around whatever technical solutions exist. In more recent years, this has been supplemented with a focus on emotion and experience. More than ever, this research points away from conceptual modeling.”

(Susanne Bødker, Niels Mathiasen, Marianne Petersen ~ ACM Interactions Sep/Oct 2012)

When Is User-Centered Design Selfish?

Is there any other design approach than UCD?

“Who benefits from user-centered design according to standard wisdom? Designers and their employers benefit, because they end up with better products. End users (that amorphous generalised group) benefit, because their software-using lives are more satisfactory. Researchers benefit, because they get papers published about their thoughtful and inclusive design methodologies. What I want to know is whether particular users who contribute to the design process actually get anything out of it? And do they stand to lose anything?”

(Judy Robertson ~ Communication of the ACM)

Make It So: Apologizing for bad SciFi UI

Especially, his Keynote design was remarkable.

“Interfaces in sci-fi serve a primarily narrative purpose. They’re there to help tell the story of how a character disables the tractor beam, or hacks into the corporate database, or diagnoses the alien infection. But what would happen if we tried to build these same interfaces for the real world? Some would fare just fine. Most would need a little redesign. A few appear to be just plain stupid or broken. They couldn’t work the way they appear to. That is, until you use the technique of apologetics to discover that in fact far from being stupid, they’re brilliant.”

(Chris Noessel a.k.a. @chrisnoessel ~ The Web and Beyond 2012 ~ Amsterdam)

Touch Targets for Application Design

Principles for touch-based user interfaces.

“(…) deeper dive into designing touch-based interactions. That is, how large we need to make our application controls and where should we place them on screen in order to optimize for touch. In addition to general guidelines, I also showcase a before and after design that converts a keyboard and mouse application to a touch-optimized interface by rethinking navigation, input controls, and more.”

(Luke Wroblewski a.k.a. @LukeW)

Socio-Technical System Design

Put your teeth into this monstrous 30,000 word chapter: the social and technology synergy.

“Some say the Internet is making us stupid but a mirror just reflects. Online media showing human brutality, corruption or stupidity just reveal what is. The Internet, as a microscope and telescope on humanity, is showing us to us. It isn’t physical, but thoughts cause words and deeds as guns fire bullets. Humanity’s thoughts are now online for us to choose. We, the human race, are choosing what we think and what we think is now online, with web-counters keeping the score. What the Internet electronic mirror shows isn’t always pretty but it is real and to change oneself one must first see oneself. The evolution of computing is a part of human evolution, of a social experiment that has been ongoing for thousands of years. Only by personal evolution, by seeing beyond ourselves, do we help it succeed.”

(Brian Whitworth and Adnan Ahmad ~ Interaction-Design.org)