“eXtreme Programming and other Agile processes provide a middle ground between chaos and over-elaborate processes sometimes referred to as ‘death by documentation’. A particular attrtactive aspect of the Agile approach for many teams is its willingness to accomodate change no matter how advanced development might be. However, this very flexibility can cause user interface design issues and ensuing usability problems. Adopting a user-centered approach to user interface design can address these issues, as I hope the following simulated conversation between a user-centered design consultant and an XP team leader will explain.” (William Hudson – Syntagm) – courtesy of beth mazur