All posts from
December 2021

A Canon of User Experience: Seminal works of a discipline

Love making relevant and interesting curated lists, especially about the past.

“Without being familiar with the ‘classics’ there is always the danger of repeating mistakes from the past. And also, proper knowledge of the ideas, theories and works of previous movers and shakers is always interesting, valuable and usefull. Some of them were too far ahead at the time and some even be forgotten. This overview can be especially used for educational purposes getting new generations connected to relevant predecessors. To be more specific, UX as a term was coined by Donald Norman when he was leading Apple’s ‘User Experience Architecture Group’ (1995). This is a contemporary term. In the near future, the label UX wil evolve (just like experience design, customer experience or service design will). However, the field has much deeper historical roots. These roots can be found in seminal documents on research, design and validation of user experiences in and for the digital domain. Texts upon which new and current ideas are built or are refer to. Starting from WW II on to the World Wide Web, mobile, social and what came after. UX as a field is grounded in many disciplines and therefore is to be considered interdisciplinary.”

Peter J. Bogaards a.k.a. /peterbogaards | @BogieZero

Human-AI interaction: Intermittent, continuous, and proactive

A.k.a. Man-Machine Symbiosis.

“With the rise in artificial intelligence — driven interactive systems, both academics and practitioners within human-computer interaction have a growing focus on human-AI interaction. This has resulted in, for example, system-design guidelines and reflections on the differences and challenges when designing for AI-driven interaction as opposed to more-traditional applications. We argue that the current work on human-AI interaction is defined primarily by a focus on what we refer to as intermittent interaction scenarios, in which there is a clear line between the human initiator of an interaction and an almost immediate system response.”

Niels van Berkel, Mikael Skov, Jesper Kjeldskov ~ ACM Interactions Magazine 28.6