The big four going UCD and tech.
“Artificial intelligence technology can result in artificial stupidity if it’s poorly designed, implemented, or adapted. What’s crucial? Ensuring it’s designed to help humans think better.”
Jim Guszcza ~ Deloitte Insights ★
Thinking from a human perspective for data scientists.
“Data science has received recent attention in the technical research and business strategy since; however, there is an opportunity for increased research and improvements on the data science research process itself. Through the research methods described in this paper, we believe there is potential for the application of design thinking to the data science process in an effort to formalize and improve the research project process. Thus, this paper will focus on three core areas of such theory. The first is a background of the data science research process and an identification of the common pitfalls data scientists face. The second is an explanation of how design thinking principles can be applied to data science. The third is a proposed new process for data science research projects based on the aforementioned findings. The paper will conclude with an analysis of implications for both data science individuals and teams and suggestions for future research to validate the proposed framework.”
Rachel Woods ~ Towards Data Science ★
Looks like a kind of universal design principle.
“Because when you strip away all the styles, all the mark-up, all the cool features from a website or app — what’s left? People. And honestly, the more I learn about digital accessibility, the more I realize it’s not about the code at all.”
Carie Fisher ~ A List Apart ★
All manifestations of design are relevant for start-ups, scale-ups and f*ck-ups.
“Start-ups and innovation environments represent exciting, challenging and relatively-uncharted terrain for service design. Despite the fact that we as service designers are barely visible in the start-up world, and mostly unmentioned in their literature, my own experience as a service designer working with start-ups and innovation programmes has proven to me that we can add significant value in these settings. In this article, I’ll look at hurdles to address and overcome in terms of mindset, and suggest some practical ways service designers can address this opportunity.”
Jesse Grimes a.k.a. /jessegrimes ~ Kolmiot Service Design ★