All posts from
October 2018

Developing a Code of Ethics for UX Design: What we can learn from the field of architecture

Added on 30 October 2018 Peter Bogaards

Learning from other disciplines is key.

“(…) the WELL Building Standard is rigorous and well developed compared to the initiatives for ethical standards in the UX field, which makes it a valuable resource that we can learn from. This makes sense as we are a much younger and smaller profession than architecture, although we are growing at lightning speed. When you think about how fast digital technology is being propagated, our profession is in a slow-motion explosion. The reach and influence of our work has the potential to be wholly pervasive. Establishing ethical standards that uphold our commitment to ‘take care of’ our users is urgently needed.”

Dorothy Shamonsky a.k.a. /dorothyshamonsky | @dr_dor ~ UXPA Magazine ★

Improving onboarding with employee experience journey mapping: A fresh take on a traditional UX technique

Added on 24 October 2018 Peter Bogaards

EX, the experience we all forgot.

“We present a creative method for applying the UX technique of journey mapping to improve the onboarding experience of new employees in any organization. Journey mapping is a well-known design research tool used to gain insight into how a user experiences a service, process, or product, with the goal of making informed improvements to deliver a better experience for future users. We argue that journey mapping can also be used to improve the internal process of onboarding new employees and improve the experience for future new hires, which is important because positive onboarding experiences are linked to increased productivity and greater employee retention. We share how other organizations can use journey mapping to improve the onboarding process utilizing our employee experience journey mapping project toolkit designed to help guide similar projects, complete with shareable templates. In addition, we share the methods used at our library, as well as our findings, recommendations, and lessons learned.”

Hannah McKelvey and Jacqueline L. Frank ~ Weave 1.9 ★

Designing for cognitive differences

Added on 16 October 2018 Peter Bogaards

We used to call it accessibility, and that’s still what it is.

“Inclusive design is designing to be inclusive of as many users as possible, considering all aspects of diversity in users. With increased understanding, compassionate discussions around how to design for disabilities are becoming increasingly common in the web industry. But even with this growth, there are misconceptions: accessibility is still frequently thought of as ‘design for blind people’ when it’s so much more than that. Users with limited motor functions and those who are hearing-impaired require separate considerations, for instance. But accessibility and inclusiveness also mean considering more than just physical symptoms. What about users with cognitive differences like inattention, anxiety, and depression?”

Brandon Gregory a.k.a. /brandon-gregory | @authorbrandong ~ A List Apart ★

Blockchain UX: Challenges, principles and heuristics

Added on 11 October 2018 Peter Bogaards

UX still remains relevant for any type of technology.

“If you are a designer looking to pave ways into the Blockchain technology and applications, it is never late to start. From my personal experience I would suggest to kick start your learning by getting acquainted with the three core components the technology is composed of being: distributed ledger technology (DLT), decentralized (or better, distributed) networks, and public-key cryptography.”

Jo Mercieca a.k.a. /jomercieca ~ Medium ★

The psychology of design

Added on 8 October 2018 Peter Bogaards

Knowledge of perception, cognition and emotion is the foundation of design.

“This paper analyses major social shifts in reading by comparing publishing statistics with results of empirical research on reading. As media statistics suggest, the last five decades have seen two shifts: from textual to visual media, and with the advent of digital screens also from long-form to short-form texts. This was accompanied by new media-adequate reading modes: while long-form content invokes immersed and/or deep reading, we predominantly skim online social media. Empirical research on reading indicates that the reading substrate plays an important role in reading processes. For example, comprehension suffers when complex texts are read from screens. This paper argues that media and reading trends in recent decades indicate broader social and cultural changes in which long-form deep reading traditionally associated with the printed book will be marginalised by prevailing media trends and the reading modes they inspire. As these trends persist, it may be necessary to find new approaches to vocabulary and knowledge building.”

Jon Yablonski a.k.a. /jon-yablonski | @JonYablonski ~ A List Apart ★

Reading in a post-textual era

Added on 2 October 2018 Peter Bogaards

Only reading sharps the mind.

“This paper analyses major social shifts in reading by comparing publishing statistics with results of empirical research on reading. As media statistics suggest, the last five decades have seen two shifts: from textual to visual media, and with the advent of digital screens also from long-form to short-form texts. This was accompanied by new media-adequate reading modes: while long-form content invokes immersed and/or deep reading, we predominantly skim online social media. Empirical research on reading indicates that the reading substrate plays an important role in reading processes. For example, comprehension suffers when complex texts are read from screens. This paper argues that media and reading trends in recent decades indicate broader social and cultural changes in which long-form deep reading traditionally associated with the printed book will be marginalised by prevailing media trends and the reading modes they inspire. As these trends persist, it may be necessary to find new approaches to vocabulary and knowledge building.”

Miha Kovač and Adriaan van der Weel ~ First Monday 23.10 ★

Privacy by design: How to sell privacy and make change

Added on 1 October 2018 Peter Bogaards

Privacy, trust, and ethics. All aspects of your design morals.

“Privacy is a fundamental human right that has become one of the most illusive and least understood topics of the Internet. However, the time is coming for change, and it’s up to us whether that’s going to happen willfully or through regulation. This article will explain exactly why making these changes is so critical to the success of your business and how you can make the changes that need to be made in a way that also positively impacts your bottom line.”

Joe Toscano a.k.a. /joe-toscano | @realjoet ~ Smashing Magazine ★