User research or user experience research?
“It’s hard to conduct user research if you don’t have anyone to research. Recruitment lets you find people that have the information you seek to learn. Recruitment is risky since the effort hinges on getting the right people in the room. There are a number of factors at play, and various methods a team can use to find the right kind of participants. Before worrying about the risks and before scheduling participants, you first must document whom you want to recruit.”
David Farkas and Brad Nunnally ~ O’Reilly Radar – Design ★
Scaling-up is not always easy.
“We already had a comprehensive UX process that included user research, product definition, and iterative usability testing. We had always felt that by following our UX process we would have discovered and fixed all important usability issues so a product should be ready to ship at the end of our process. We reported UX progress metrics that were based on the number of usability studies completed and their outcomes. Apparently, this wasn’t a very effective way to communicate. So what metric(s) would be better to describe the level of product readiness from a usability perspective? Initially, we thought about this “challenge” as a way to communicate a product’s usability growth. Eventually, we started using the term ‘usability maturity’.”
Angela Huenerfauth a.k.a. /angelahuenerfauth and David Teller a.k.a. /david-teller ~ UXPA Magazine ★
The more data, the more a need to visualize and tell a story.
“Information graphics translate data into a visual medium that is easy to understand and engaging. Integrated visuals with text and pictures that strengthen each other are the goal, but hard to achieve.”
Lexie Martin a.k.a. /lexiemmartin | @lexiemmartin ~ Nielsen Norman Group ★
The job market for UX research follows the field of UX design practice.
“Our conclusion is that these seemingly opposing trends will persist for a while due to the different levels of research maturity in the market. UX teams of one, T-shaped UX, or UX unicorns are still in demand and will continue to be so. However, in our opinion, the demand for specialized UXers will keep growing. The increased understanding of UX by big companies is translated in the definition of job postings for ‘mixed’ UX researchers or specialized quantitative or qualitative researchers. It is likely to be a slow trend in the same way that UX took awhile to reach companies. However, and luckily, the future looks bright for anyone wishing to work in UX research.”
Muriel Garreta-Domingo a.k.a. @mparticulars and Alberto González Mosquera a.k.a. @Agonzalezmosq ~ UXPA Magazine ★
Design thinker provides a context of (digital) design.
“It’s no news that the world is changing and it is changing fast. And change demands what designer Kees Dorst says to be a need to step back from old values so that we can create a new order. And it’s in this process that designers have a key role to play. At our Master’s programme’s headquarters, Dorst explained his theory in design framing and new thinking to an audience of students, professionals, and lecturers. After the event, Ben Schouten, scientific director of the Master’s programme in Digital Design, sat down with Kees Dorst to hear more about his thoughts on the designer of the future.”
Master Digital Design (Amsterdam University of Applied Sciences) ★
Machines have feelings too.
“The IoT network can range from a smart home thermostat to medical devices that send patient data from an ambulance to the emergency room to a tractor gathering crop yield data from different areas of the field, and so much more. IoT products are in their infancy—well, maybe the toddler stage—and spreading in different industries (for example, UX will play a huge role in smart factories of the new Industry 4.0) And, as mentioned, UX is not limited to the outside of the device; it is in all areas of the device. Let’s make it count.”
Kianosh Pourian a.k.a. /kianoshpourian | @kianoshp ~ The Magazine of the User Experience Professionals Association ★