“Most usability tests culminate with a short questionnaire that asks the participant to rate, usually on a 5- or 7-point scale, various characteristics of the system. Experience shows that participants are reluctant to be critical of a system, no matter how difficult they found the tasks. This article describes a guided interview technique that overcomes this problem based on a word list of over 100 adjectives. We also include a spreadsheet to generate and randomise the word list.” (David Travis – Userfocus)

“Typically, you should deemphasize your company’s name in links, but a new guideline recommends frontloading the name for search engine links under certain conditions.” (Jakob Nielsen – Alertbox)