All posts from
April 2007

Framework of Product Experience

“In this paper, we introduce a general framework for product experience that applies to all affective responses that can be experienced in human-product interaction. Three distinct components or levels of product experiences are discussed: aesthetic experience, experience of meaning, and emotional experience. All three components are distinguished in having their own lawful underlying process. The aesthetic level involves a product’s capacity to delight one or more of our sensory modalities. The meaning level involves our ability to assign personality or other expressive characteristics and to assess the personal or symbolic significance of products. The emotional level involves those experiences that are typically considered in emotion psychology and in everyday language about emotions, such as love and anger, which are elicited by the appraised relational meaning of products. The framework indicates patterns for the processes that underlie the different types of affective product experiences, which are used to explain the personal and layered nature of product experience.” (Pieter Desmet & Paul HekkertInt.’l Journal of Design 1.1) – courtesy of markvanderbeeken

Interaction Design Style

“It’s been a little less than a week since my IA Summit presentation. To my great surprise, it went really well. In the next day or so I will be posting a summary of my experiences preparing and discussing my topic, which was, in a word, style. Many people came to me after my presentation asking me not only to post the slides themselves, but also to post the reading list since I did discuss a lot of books and sites that deeply influenced my thinking. So here’s all the stuff: (…)” (Christopher Fahey –