Selling UX leads to the CX of UX.
“Do you ever feel like you’re banging your head against a wall when it comes to selling UX to your clients or colleagues? User-centred processes are slowly gaining traction in the mainstream, but there is still some evangelising to be done! We asked 20 UX professionals to share their tips on how to convince clients that a UX process is the best way to design (or redesign) a product or service.”
(Kimberley Magain a.k.a. @MelbourneMum1 ~ UXmastery)