“Quantifying the user experience is the first step to making measured improvements.”
(Jeff Sauro a.k.a. @MeasuringU ~ Measuring Usability)
10 Benchmarks for User Experience Metrics
Metrics of Usability or CX, framed as UX benchmarks.
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“Quantifying the user experience is the first step to making measured improvements.”
(Jeff Sauro a.k.a. @MeasuringU ~ Measuring Usability)