Cindy Chastain

“A few words to describe Cindy: energetic, insightful, super-smart. And also: warm, funny, and caring. Her notion of experience design is broad, and her approach is gutsy, heads-first. She can pull it off because knows the craft; rigor based on thoughtfulness and experience. I remember being super excited when I heard Cindy was coming on to the team. Her reputation in the community as a thought leader, and her immediate orientation towards team-building marked her as a different and special manager. For two years we tackled big, transformative projects for our client. From her I learned how to do the work of experience design, artifacts and processes to follow, new ways to tell stories about our work. With her help, I grew tremendously as a manager and a designer. I was lucky to be part of her team, and I would jump at the chance to do it again.”

“Cindy is an utter inspiration. Understanding the craft of UX, effective breakdowns of complex data taxonomy and the constant energy to evolve, improve and produce greater work made Cindy an inspiration to everyone on the team. Saying Cindy breathes user experience is a complete understatement, her passion and skill in her craft not only resulted in a greater practice of empathy for our clients and the application users - but helped transform the thinking of the entire company. I look forward to the day I get to work with Cindy again.”

“Cindy is an outstanding designer and leader who can easily see the big picture of a project, yet handle each intricacy with tact and consideration. She is an incredible writer who weaves powerful narrative into her designs, often bringing to light otherwise obscure design motifs. Patient and deeply empathetic, Cindy is suited to managing and growing a team of user experience professionals. As someone who worked with and learned from her directly, I can attest to Cindy's impressive design skillset and managerial ability.”

“Cindy is awesome. She has an infectious enthusiasms for user experience design, the unique ability to create the perfect visual representation for any user story, and a knack for creating entertaining and enlightening presentations. Cindy really opened up my eyes to the nuances of UX and took valuable time out of her day-to-day to mentor me. I would love the opportunity to work with or learn from Cindy again.”

“Cindy organized the topical lunch tables at the 2008 IA Summit in Miami (I was the conference chair) and she did a fantastic job. The tables were a huge hit - just enough structure to facilitate conversation while remaining very organic and freeform. Once Cindy volunteered to coordinate the tables I never had to think about them again ... she managed every aspect faultlessly! Thank you Cindy!”