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How I Know When to Quit My Design Job, Every Single Time

Article by Melody Koh
15 min read
  • Design, Employee Experience
IDEAS IN BRIEF
How I Know When to Quit My Design Job, Every Single Time
  • The article delves into the intricacies of knowing when to quit a design job, drawing from personal anecdotes and broader observations in the industry.
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The Parallel Journey of Physical Product Design and UX/UI Design

Article by Anastasia Damanchuk
3 min read
  • Design, Direct Observation Research, Product design
IDEAS IN BRIEF
The Parallel Journey of Physical Product Design and UX/UI Design
  • The article highlights the author’s realization of the parallels between physical product design, particularly in the creation of soft toys, and UX/UI design, showcasing how principles like research, prototyping, teamwork, and empathy are fundamental to both domains.
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Conversational ai is changing the nature of every job at every company starting yesterday.

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The Disruption of Customer Experience: How Conversational AI is upping UX and CX standards

4.29 average rating

The potential of conversational AI has still to be fully embraced. Nevertheless, it’s already possible to foresee some of the strategic opportunities of its large-scale deployment. In this article, Jordan Ratner gives an insightful perspective on the transformative power that conversational AI has and how it’s going to shape the future of organizations.
 
IDEAS IN BRIEF
The Disruption of Customer Experience: How Conversational AI is upping UX and CX standards
  • By transforming the way humans interact with technologies and making them more accessible to the public, conversational AI is raising the bar for customer experience.
  • One of the most tangible impacts of conversational AI has been on customer support and sales conversion. Thanks to the automation of conversations, the load on human staff is reduced, which leads to greater customer and employee experience.
  • As technological development advances, more opportunities to make good use of conversational AI will emerge. Nevertheless, it’s also necessary to not underestimate potential challenges related to legacy systems, data availability, shortage of conversational AI specialists.
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13 min read

A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms

4.29 average rating

There’s a ton of noise, promises and exaggerations flying around. Here’s a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.

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11 min read

From Design Thinking to AI Thinking

  • Artificial Intelligence, Design, Design Theory, Things UX People Like
Article by Alipta Ballav
IDEAS IN BRIEF
From Design Thinking to AI Thinking
  • The article outlines a paradigm shift from Design Thinking to AI Thinking, emphasizing the integration of LLMs into various sectors to enhance problem-solving through conversational interfaces.
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2 min read

Neurodesign: 7 Tips for Deeper Emotional Engagement

Article by
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Neurodesign: 7 Tips for Deeper Emotional Engagement
  • The article delves into seven neurodesign strategies aimed at enhancing emotional engagement with digital products, backed by examples and key benefits associated with their implementation.
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9 min read
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