http://www.informationdesign.org/ Dedicated to the growth and improvement of the information experience industries. en-us plato@xs4all.nl 2012-05-10T15:02:57+01:00 hourly 1 2000-01-01T12:00+00:00 I can think of another 25 valuable skills. It takes at least 10.000 hours of work to become a real pro. "The background, education and skills of professionals in User Experience are diverse. Regardless of whether you're more on the research side or more on the design side of the User Experience, here are five skills that will make you more valuable and effective in your job." (Jeff Sauro a.k.a. @MsrUsability ~ Measuring Usability) http://www.measuringusability.com/blog/five-ux-skills.php User experience 2012-05-10T15:02:57+01:00 Service design connects here to customer experience. Presentation - "This presentation shines the light on what's missing in turning A customer experience vision into tangible business value. How do you use all that is good and useful from typical customer experience approaches? How do you add commercial rigour and the hard core analytics in a way that one competency doesn't dominate the other? What is the secret in bringing together the skills and perspectives that result in a great customer experience and an equally great commercial outcome?" (Damian Kernahan a.k.a. @protopartners ~ Proto Partners) http://blog.protopartners.com.au/2012/05/07/ux-australia-service-design-conference-2012-how-to-transform-vision-into-value/ Customer experience 2012-05-09T13:08:09+01:00 Scope is clear: the design of user interfaces. "It contains a list of 20 or so design principles that I refer to all the time. This was a good way to get them down into one spot.. so I can point people there in the future." (Joshua Porter a.k.a. @bokardo) http://bokardo.com/principles-of-user-interface-design/ HCI 2012-05-09T10:39:51+01:00 Dutch museums enter the universe of metadata. "This paper focuses on the use of online social tagging and storytelling to enrich digital collections of cultural heritage. Together with several Dutch museums, we examined the question of whether and how social tagging could benefit these museums in disclosing specific digital collections. This led to the development of a social tagging tool as a means of researching behaviour when tagging cultural objects. The results show that tagging and storytelling can help museums enrich their collections and involve their audiences." (Harry van Vliet and Erik Hekman ~ First Monday, Volume 17, Number 5) http://www.uic.edu/htbin/cgiwrap/bin/ojs/index.php/fm/article/viewArticle/3922/3203 Metadata 2012-05-08T10:23:46+01:00 One image, a thousand words. One word, a piece of the jigsaw puzzle. "It is all too easy to create UX deliverables that are not visually pleasing. But UX expertise encompasses Web design, graphic design, and branding, so why should we be satisfied with mediocre design in our deliverables? When we present our personas, sitemaps, user flows, wireframes, and other design deliverables to our clients and stakeholders, it is our duty and responsibility to create well-designed deliverables." (Barnabas Nagy ~ UXmatters) http://www.uxmatters.com/mt/archives/2012/05/expressing-ux-concepts-visually.php User experience 2012-05-07T13:32:20+01:00 Conventional might be a better adjective than classical. "(...) the practice of information architecture has confronted the need to solve the effects of information overload from its very beginning. It did not begin as a struggle for better user experiences, site planning, usability, or budgets. Information architecture arrived as a practice specifically to address the challenges that information abundance brought on within the context of the Internet. This is the seemingly narrow scope of information architecture through which the classic IA perspective survives." (Nathaniel Davis a.k.a. @iatheory ~ UXmatters) http://www.uxmatters.com/mt/archives/2012/05/understanding-information-architecture-differently.php Information architecture 2012-05-07T13:26:04+01:00 In the end, high quality screens will have more social impact than faster CPU cycles, improved bandwidth or cheaper storage. Think Retina Displays and beyond. "Reasonably big monitors have finally become the most common class of desktop computer screen, dethroning the 1024×768 resolution that was long the target for web design." (Jakob Nielsen ~ Alertbox) http://www.useit.com/alertbox/screen_resolution.html Technology 2012-05-05T21:29:33+01:00 The silver bullet is not as silver as you think it is. "Reading blogs out there, you will notice that every attempt to fix a responsive design process is still very experimental: there are as many offered ways as there are blog articles about it! Progress is being made, but nothing is really set in stone at the moment. Knowing that, the most important thing right now is to make sure you ask the right questions at the start of each project, make the right choices, and jump into experimentation yourself with a maximum amount of pragmatism. If you find a good idea to make all of these challenges smoother, please write about it and share your discoveries on the web!" (Rudy Rigot ~ Dev.Opera) ~ courtesy of luctiemessen http://dev.opera.com/articles/view/responsive-web-design-a-project-management-perspective/ Technology 2012-05-04T13:54:31+01:00 Again a broken 20th century institution to refocus on experience: the PX "In my view, UX designers can do more. Learn about the problematic healthcare cultural characteristics that dominate and that need to change. Alter how you do design research. Don't limit yourself to incremental innovation and work that is narrowly focused on UIs. Question the advisability of doing projects that, in essence, only amount to putting lipstick on the very large healthcare pig. Escape your comfort zones in order to have the kind of impact on the world that you desire." (Richard Anderson a.k.a. @riander) http://riander.blogspot.com/2012/04/another-call-to-action-regarding.html Customer experience 2012-05-04T11:45:08+01:00 Are we all in a state of (design) confusion? "It's a thrilling but overwhelming moment in the history of technology, and most of us are running hard just to keep up. I strongly believe this is a time to be generous... to share ideas, offer critique, and do everything we can to help one another develop the techniques and philosophies necessary to push our digital efforts forward." (Anthony Wing Kosner ~ Forbes) courtesy of birgitgeiberger http://www.forbes.com/sites/anthonykosner/2012/05/03/seven-deadly-mobile-myths-josh-clark-debunks-the-desktop-paradigm-and-more/ Mobile design 2012-05-04T11:28:50+01:00