Edited by Harm Zwaga, Theo Boersema, Henriette Hoonhout
SUMMARY: This book discusses the methods and methodology of
design and applied behavioural research concerning the
creation of graphical communication for public use.
Its core consists of overviews presenting the state of
the art in the main areas of information design. Each
overview is accompanied by two or three case studies.
CONTENTS:
Foreword (Paul Stiff)
List of contributors
By way of introduction: Guidelines and design specifications
in information design (Harm Zwaga, Theo Boersema,
Henriette Hoonhout)
Part 1: Methods and methodology
1 Usability testing in information design (Austin Adams)
2 Cooperation between graphic designers and applied
behavioural researchers (Wim Nijhuis, Theo Boersema)
Part 2: User instructions
3 Printed instructions: Can research make a difference?
(Patricia Wright)
4 Switching from instructions to equipment: The effect of
graphic design (Angelique Boekelder, Michael Steehouder)
5 The graphic presentation of patient package inserts
(Karel van der Waarde)
6 Text, pictures or flowcharts for specific types of
information (Piet Westendorp)
Part 3: Warnings
7 Factors influencing the effectiveness of warnings
(Michael Wogalter)
8 Warnings of water safety hazards with sequential pictographs
(Robert Dewar, Paul Arthur)
9 Explicit warnings for child-care products
(Monica Trommelen, Simone Akerboom)
10 Connecting jumper cables: The effectiveness of pictorial
warnings (Michael Wogalter, Michael Kalsher, Barbara Glover,
Amy Magurno)
Part 4: Forms
11 Designing and evaluating forms in large organizations
(David Sless)
12 Forms usability and new technology: A real-world challenge
(Janice Leong)
13 Artefacts of conversations: Bills and organizations
(David Rogers)
Part 5: Tables and graphs
14 Developing design through dialogue: Transport tables and
graphs (Maureen MacKenzie-Taylor)
15 Configurality in statistical graphs (Karel Hurts)
16 Prolegomena for a theory of table design (Thomas Warren)
Part 6: Maps and plans
17 Maps as public graphics: About science and craft, curiosity
and passion (Paul Mijksenaar)
18 Theory and research in design of 'you are here' maps
(Michael O'Neill)
Part 7: Wayfinding information
19 Wayfinding: Backbone of graphic support systems
(Romedi Passini)
20 Evaluation of the wayfinding system at Stanstead Airport
(Nirmal Kishnani)
21 Wayfinding and information processing in dementia
(Romedi Passini, Yves Joanette, Constant Rainville,
Nicolas Marchand)
22 Redesign of a car park: The application of wayfinding
principles (Piet Venemans)
Part 8: Graphic symbols
23 Design and evaluation of public information symbols
(Robert Dewar)
24 Public information symbols: A comparison of ISO testing
procedures (Christof Brugger)
25 The usability of symbols for health care facilities:
The effects of culture, gender and age (Wendy Olmstead)
Index
Hardcover or Paperback, 328 pages
Price: USA $ 89,95 (hardcover), USA $ 34,95 (paperback)
Published: November 1998
Publisher: Taylor & Francis
ISBN: 0-7484-0670-0 (hardcover), 0-7484-06719 (paperback)
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