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Events

"All of the work we do is change management"

Karens star is rising and rising.

Interview with Karen McGrane. ~ "For us this is a generational issue, and it's our life's work to help contribute to organizations’ learning how digital design (and information architecture) should fit into their organization. If we are going to be successful, we may not fix it for ourselves, but for the next generation of digital designers, I want to leave those organizations better off. There will also be some social darwinism, where the organizations that successfully navigate this transition are the ones that are going to survive."

(IA Summit 2013)

Posted on February 05, 2013 | Permalink

David Weinberger keynote address at KMWorld 2012: Facilitating knowledge sharing

Knowledge sits in the relations, not in the nodes.

"Now we have a new medium and this medium is capacious beyond belief, and is linked. So what we're seeing within this capacious medium is knowledge living at the level of the network, not in the individual nodes, not in the books, not in the minds of the individual experts, but knowledge now consists, in my view, of knowledge networks."

(David Weinberger)

Posted on January 08, 2013 | Permalink

The service design global conference and redefining service design

More DTDT necessary for Service Design?

"In this column, I'd like to briefly recap some highlights of the conference as a foundation for sharing the service design community’s upcoming task of redefining service design."

(Laura Keller ~ UXmatters)

Posted on January 07, 2013 | Permalink

The Hero with a Thousand Faces

Just make the customer, the user or 'whatever-you-call-this-person' the Hero of the Story.

"(...) the best services are those that allow us to tell our stories. And the next challenge in design is based on the fact that more and more objects are connected. The amount of data available about all of us and our environment is growing tremendously. But what to do with this data? Our lives are not made up of data, but of choices: a thousand small choices everyday. And stories. Data becomes valuable when it is interpreted by humans. We have to make sense out of it. And we should use it to tell better stories, richer stories from which we can benefit."

(Louisa Heinrich ~ NEXT Berlin service design)

Posted on December 07, 2012 | Permalink

Service Design: Buzzword or Magic Method?

Then, here in the middle 'something magical happens'.

"Having worked in the design field for quite some time, Pia Betton has observed fundamental changes in the design industry in the last years: a paradigm shift from corporate to social, as she puts it, and the rise of service design methods."

(Pia Betton ~ NEXT Berlin)

Posted on November 21, 2012 | Permalink

Service design: Are we still talking about this?

A set of tools doesn't make it into a discipline.

"Is service design a field, a discipline or a practice? Probably not. It's a set of tools, a process and most importantly, it has a point of view. It's a logical, sequential process that understands the needs of both the users and the business."

(Chris Downs ~ NEXT service design)

Posted on October 09, 2012 | Permalink

Transcending transactional spaces: Incorporating memorable experiences into design

Making memories is what life is all about.

"(...) how service organisations can use design thinking as a tool for imagining these experiences and giving them a desirable form."

(Service Design 2012 ~ UX Australia)

Posted on September 17, 2012 | Permalink

Critical Dialogue: Interaction, Experience and Cultural Theory

Some real gems in this one.

"Over the last decade there has been a significant growth in interest in aspects of people's experience with technologies under headings such as user experience, aesthetics, affect, fun, reflection, and enjoyment. In more recent years critical theory has begun to make a small but important impact at CHI conferences and other HCI publications. It is arguable that a relationship between critical theory and experience would benefit HCI research and practice as it has benefited other areas of research in the humanities and social sciences. However, in the history of ideas experience and critical theory have not always made good bedfellows, sometimes complementing each other, sometimes resisting each other. This workshop will explore the ways in which HCI might benefit from a constructive dialogue between critical theory and experience in questions of design and evaluation."

(Workshop on April 10 2010, in association with ACM CHI 2010 in Atlanta, Georgia USA)

Posted on April 23, 2012 | Permalink

What Does Digital Analytics Have in Common with Content Strategy, InfoArch and UX?

Another take on the same event.

"Not many would dispute that organizations need a Web strategy to be successful. When it comes to execution, operational governance is considered the key to getting the organization to act on the strategy. Governance takes the strategy and makes it real through alignment of roles, responsibilities, management policies and budget decisions."

(Web Analytics Management)

Posted on March 01, 2012 | Permalink

Three Of My (Somewhat) Intelligent Insights From ICC

And a mess it is.

Or, Why I Didn't Get to See Many Palms in Palm Springs - "Content is innovation; Content everywhere raises new questions for credibility and ethics; We're in this content mess together - and we'll fix it together."

(Colleen Jones a.k.a. @leenjones ~ Content Science)

Posted on February 29, 2012 | Permalink

Rage Against the Machines: A Keynote by Genevieve Bell

And they are not Luddites.

"Today technological devices have become so much a part of our lives that we need them alive or dead. Bell closes by challenging designers to rebalance the users relationship with technology by approaching each project through designing relationships and not interactions."

(Ciara Michelle Taylor ~ Core77)

Posted on February 23, 2012 | Permalink

My Interaction12 Recap: As long as it's gotta be

IxDA 2012 as a thriven, inspiring and interesting event.

"The Interaction conference platform is the most visible and energetic of all the organization's endeavors thus far, even though just a tiny percentage of IxDA members are able to attend in person. This year, even as IxD12 attendance grew to 750 people, that percentage diminishes because the organization now counts somewhere around 35,000 members in its digital forums, with over 100 local groups operating in cities around the globe. Only about 40% of the attendees came from North America this year, with over 32 countries represented."

(Elisabeth Bacon a.k.a. @ebacon ~ Devise)

Posted on February 15, 2012 | Permalink

State of Interaction Design: Diverging

Like any other practice, through time professionals gravitate towards different epicentres of expertise.

"Interaction Design is reaching a critical point in its history. We have spent the better part of the last half century converging. We have built our entire identity by bringing in other disciplines and practices into our fold. We are often decried as 'land grabbers', but I say it is more about shoring up our knowledge base and practice so that we can be ready for the ever-increasing complexity of the tasks set before us through our acknowledged focus on human behavior as it relates broadly to the interaction of systems."

(David Malouf a.k.a. @daveixd ~ Core77)

Posted on January 24, 2012 | Permalink

Embedding Design

Doing the guerilla work on service design in the organisation.

"This isn't about throwing designers in an organisation. It is both bringing in design capacity and expertise inside the organisation and educating/building understanding and capabilities of it's potential so this design team/designers/central role can flourish. (...) It is simply not enough to deliver toolkits to organisations on how to design, we have to consider it becoming the DNA of the organisation."

(Sarah Drummond ~ Snook)

Posted on December 15, 2011 | Permalink

Keynote Speaker Richard Buchanan at Service Design Conference 2011

One of the many things a camera in the iPad can do: video registration of great conference talks.

"(...) at Service Design Conference 2011 in San Francisco the closing keynote speaker Richard Buchanan was fantastic. It was interesting to hear his view that Management is a design practice and that Service Design is an emergent practice, not a novelty. He also gave the group a bit of tough love, by saying: "The role of the designer is to be the facilitator not the center", and the crowd responded with applause. This was the best speaker of the two days, hope you all enjoy."

(Aidan Green)

Posted on October 25, 2011 | Permalink

The EuroIA Summit: A Wow Experience

Great conference testimonial.

"(...) I can still easily say "Wow." It was a great conference."

(Ray Gallon a.k.a. @RayGallon ~ Rant of a Humanist Nerd)
courtesy of sly

Posted on October 25, 2011 | Permalink

Truth and Dare: My response to Jason Mesut's EuroIA 2011 talk

Well said: "I'm getting too old for this shit."

"(...) ideally the phrase UX will disappear completely into a collective understanding and we will once again call ourselves by titles that better describe what we do all day."

(Mike Atherton a.k.a. @MikeAtherton ~ Redux'd)

Posted on September 30, 2011 | Permalink

All your #EuroIA 2011 slides are belong to us

Martin Belam again created the online epicentre of the event. Thank you Curry Bet!

"(...) my probably futile attempt to gather together all the EuroIA slides, resources, poster sessions, and blog posts into one place."

(Martin Belam a.k.a. @currybet)

Posted on September 26, 2011 | Permalink

Videos from Device Design Day 2011

After two instantiations, it looks like it's going to be a tradition.

"Kicker Studio marked our 3rd Anniversary on August 8, 2011. To celebrate, we hosted the Second Annual Device Design Day at the San Francisco Art Institute, Jody's alma matter. It was a great success thanks to inspiring speakers and involved attendees. Couldn't make it? Don't worry, we've posted videos of the talks for you to share and enjoy. And be sure to join us next year for our 3rd Device Design Day."

(Kicker Studio)

Posted on September 15, 2011 | Permalink

Desktop Summit: Claire Rowland on service design

Service design as holism applied to man-machine studies, HCI, UI and product design for Linux pros.

"Like it or not, the vision of the interconnected future is coming, and our mundane devices and appliances are going that route as well. Making those things work well for users, while still allowing user freedom, is important, and it's something the free software community should be contemplating."

(Jake Edge ~ LWN.net)

Posted on August 25, 2011 | Permalink

User experience research and practice: Two different planets?

Keynote presentation by longtime reseacher of MUX ('Mobile UX'). Afterwards, the two planets (research and practice) kept their distance.

"Good user experience is increasingly important for profitable business: once utility and usability are taken for granted, successful companies design for experiences. But how to manage the fuzzy thing called user experience in product development? Can UX research help UX work in practice? This talk discusses the impact of business goals on UX research and the transfer of UX research results into practice."

(Virpi Roto ~ Chi Sparks 2011 videos)

Posted on July 18, 2011 | Permalink

Motors and Music: Explorations of tangible interaction

Nice keynote presentation by Mister Sketch with some remarkable projects from CIID.

"Human-computer interaction is spreading into everyday objects like phones, cars, toys, books and instruments. Many interactions are implicit (the door 'does the right thing' when I approach); others are more 'explicit' (I push it). How do you know what the door is doing (e.g. 'not allowed')? Can you control it more expressively (e.g. 'fling'). If the door has a motor in it; can we 'feel' the force/motion/inertia/reluctance? Music and musical performance are a challenge to HCI. Some of the best performances require precise expressive motions. I will describe experiments which use active force feedback (haptics) in the design of musical controllers. There are lessons for a broad range of interaction designers."

(Bill Verplank ~ Chi Sparks 2011 videos)

Posted on July 18, 2011 | Permalink

User-Centered Design: A Reality Check

Definitely one of the highlights of the Chi Sparks 2011 conference.

"In the past years scores of methods for user-centered design have been developed - and validated. But do they really work? In reality that is. In practice user-centered product development is hectic and messy, at best. This presentation discusses barriers and enablers for usability in the development practice of electronic consumer products, identified through three case studies across 10 product development groups."

(Jasper van Kuijk a.k.a. @jaspervankuijk ~ Chi Sparks 2011 videos)

Posted on July 18, 2011 | Permalink

Flocks, Herds, and Stories: Temporal Coherence and The Long Tail

"The Web is large and new, it flourishes, It seems to go from strength to strength, and yet we do not know how strong it really is. We must remember that we still could wreck the web."

(Mark Bernstein a.k.a. @eastgate)

Posted on June 20, 2011 | Permalink

Understanding Our Interaction Design History

"It's great that we're starting to make the history of digital technology available, but I believe we should also be doing the same for interaction design. We need to understand the history of digital design on screens and how it has changed. It's not because the basic interaction design principles change over time, because they haven't. The principles we introduced in the CHI course - prominence, relationship, flow, clarity, simplicity and consistency - were just as relevant 25 years ago, they probably just had different names. No, the history matters because how we apply those principles has changed as our technology changed."

(David Rondeau a.k.a. @dbrondeau ~ InContext)

Posted on June 01, 2011 | Permalink

ASIS&T 2010 (The Proceedings)

Navigating Streams in an Information Ecosystem ~ "Welcome to the sixth electronic edition of the Proceedings of the Annual Meeting of the American Society for Information Science and Technology. Although generally organized in the same manner and sequence as earlier print publications, articles in this edition use Portable Document Format (PDF) files, with integrated images, graphics, and other material. Addresses to websites and other Internet locations may or may not be active hyperlinks, depending on individual author decisions. Returning this year is an integrated schedule and table of contents, clicking on any session title will open the paper or session description."

(American Society for Information Science and Technology a.k.a. ASIS&T)

Posted on May 19, 2011 | Permalink

Mobile & UX: A Perfect Storm

"In his presentation at at Mobilism in Amsterdam, Netherlands Jared Spool outlined four major forces driving the value and visibility of design in Web-based applications. Here are my notes from his talk." (LukeW writings)

Posted on May 17, 2011 | Permalink

Confab Session Wrap: Selling Content Strategy

"Karen McGrane, of Bond Art + Science and an interaction design instructor at SVA, spoke to a packed crowd of audience of content strategists searching for tips and tricks on making the content strategy sell within organizations. She started with a personal history, entitled, Ways I Fucked Up By Not Talking About Content Strategy a Lot Earlier. It was a painful kind of funny, as most of us nodded when she spoke about dealing with organizational structure, budgets where one person wins and another loses, and recurring scoping heartaches. McGrane says we need to see our present day as an opportunity to change the way we work and do business. Not just to fix things for unhappy people. And psst, it's also a good opportunity to sell more work." (Sadia Latifi ~ barbarian group)

Posted on May 13, 2011 | Permalink

Bill Moggridge: Prototyping Services With Storytelling

"The storytelling supports the exploration of the service idea. Through the use of simple workds, the teller will illustrate the solution as it is a story. This allows the communication of the idea inside a group but also the preparation of the first sketches for the storyboard. The storytelling leaves some blanks to be fill in by the suggestions of other stakeholders and users." (think + design + change)

Posted on April 13, 2011 | Permalink

The new 'Redesign Must Die' talk

"This presentation is an updated version of my old Redesign Must Die talk, given a few years back. I think that the only slide to survive this redesi... (cough) new version is the infamous one featuring the kittens. If you care nothing for redesign and only for kittens, jump ahead to slide #5." (Louis Rosenfeld)

Posted on April 13, 2011 | Permalink

Content/Communication

"The way we talk about our content has significant impact on the way we treat it within our organizations... and, therefore, the quality of the content we produce. How can we make the shift from treating content as a commodity to valuing it as a business asset? With a little storytelling and the help of a few powerful metaphors, you can begin to turn the tides." (Kristina Halvorson ~ Webstock 11 videos)

Posted on April 12, 2011 | Permalink

Five lessons from an Information Architecture career

"Today I delivered the opening keynote address at the Polish IA Summit in Warsaw, entitled 'Come as you are'. It is the story of how I've come to spend 13 years building digital products, and how I've observed and been part of the changes and development in the UX and IA disciplines over that time. It finishes with what I consider to be the five key lessons about computers and people from my career as an IA practitioner." (Martin Belam)

Posted on April 07, 2011 | Permalink

Karen McGrane: CS Forum podcast episode 4

"People love the recent history of things like Xerox PARC and Apple Computer. And I might set the history of content strategy almost on like a separate track, an alternate timeline. A lot of the history of principles that apply to content strategy come out of very old traditions in rhetoric and technical communication. (...) And that's one of the things that's so exciting to me about content strategy is, it's bringing a lot of these principles that have been discussed for decades into this new space of the web and digital media." (Randall Snare ~ CS Forum '11)

Posted on April 05, 2011 | Permalink

The fall and rise of user experience

Closing plenary of the IA Summit 2011 ~ "Although there's still a substantial gap between aspiration and execution, business leaders are at least now talking about the right things: experience, prototyping, design strategy, and innovation. (...) User experience converts are typically drawn to the glamour of interaction design on shiny technology, and the amateur psychology that helps them sound authoritative about their approaches. Most lack knowledge of basic information architecture, design theory and elementary programming skills." (Cennydd Bowles)

Posted on April 04, 2011 | Permalink

DIY usability testing: Steve Krug explains it all for you

"Many discussions about user interfaces see the same type of arguments. Developers like complicated things, with many things on the screen. Designers like pleasant esthetic experience. This problem can be addressed with usability testing. Many sites have usability problems, including Steve Krug's own site. Steve hasn't fixed the problem, because it's cheaper to send an email in support of a struggling user than to fix the actual problem. You don’t have the resources. Easy to find, but hard to fix. Steve makes the argument you should do the usability testing yourself. Most sites aren't tested, because it costs money, time, and it's hard to find professionals to do it. So Steve will show how to do it yourself." (Michiel Berger - SXSW NL Report)

Posted on March 16, 2011 | Permalink

The European content strategy industry is on the rise

"From the accomplishments of the past two years and the unrelenting momentum of content strategy discourse, it’s safe to say local communities will grow and international events will continue. We'll probably even learn of one or two more books in the works by the end of 2011. These events will increasingly draw content-minded people of varying kind, who will, in turn, roll ideas back into the businesses they represent. Opportunities will start opening up for CS consultants and agencies alike. Even positions inside larger companies will form as a more cost-effective way to retain and grow internal content strategy processes." (Destry Wion ~ CS Forum 2011)

Posted on March 11, 2011 | Permalink

Interaction Eleven: Bruce Sterling Closing Keynote

"Bruce Sterling, author, journalist, editor, and critic, was born in 1954. Best known for his ten science fiction novels, he also writes short stories, book reviews, design criticism, opinion columns, and introductions for books ranging from Ernst Juenger to Jules Verne." (IxDA - videos)

Posted on March 01, 2011 | Permalink

Interaction Eleven: Bill Verplank Opening Keynote

"Bill Verplank is a human-factors engineer with a long career in design, research and education. As a fresh ME PhD from MIT he worked eight years at Xerox on the testing and refinement of what we now call the 'desktop metaphor': bit-map graphics, keyboard and mouse, direct manipulation. For six years, he worked with Bill Moggridge at IDTwo and IDEO doing 'interaction design' - bringing the insights from computers to the industrial design of medical instruments, GPS navigation, mobile phones, and new input devices (keyboards, track-balls, mice). From IDEO, he moved to Interval Research for 8 years of innovating design methods (observation, body-storming, scenarios, metaphors) and researching active force-feedback ('haptics'). (...) He is known for sketching as he talks." (IxDA - videos)

Posted on March 01, 2011 | Permalink

CS Forum podcast episode 1: Gerry McGovern

"There is nothing more important on the web than content. But don't talk about it. Talk about the success of the customer or the lack of success of the customer. Because most organizations realize today that if they're not customer centric, they don't have much of a future." (Randall Snare ~ CS Forum 2011)

Posted on February 24, 2011 | Permalink

Proceedings: First Workshop on Social Interaction in Spatially Separated Environments (.pdf)

"(...) inspired by the idea that social relationships play a key role in our everyday lives. They are responsible for our well-being, for a productive working atmosphere, and for feeling part of our various communities. Today, as we are often working and living separated from our relatives, friends and co-workers, it is more important than ever to develop methods to stay connected in a global word. It is the goal of SISSI to seek for such methods in order to achieve a feeling of togetherness, presence and closeness between spatially separated professional or private social groups and individuals. Research on social interaction in spatially separated environments is an active and emerging field of studies." (SISSI 2010)

Posted on February 02, 2011 | Permalink

What next for content?

"We all need to be working out what users want, how they want it and where they want it. And that’s what content strategy is for." (Tamsin Hemingray ~ iCrossing)

Posted on January 26, 2011 | Permalink

The MIT/Brown Vannevar Bush Symposium (1995)

"The MIT/Brown Vannevar Bush Symposium was held October 12-13, 1995, at MIT, marking the 50th anniversary of Vannevar Bush's seminal article "As We May Think" (Atlantic Monthly, July 1945). The video archives from the lectures and panel discussions from that Symposium are now available online as part of the Doug Engelbart Archives collection at the Internet Archive as follows. Refer to Symposium program for title and abstract for each talk, as well as speaker bios, and panel notes; speakers' slides were captured but can no longer be viewed." (Douglas Engelbart Institute)

Posted on November 19, 2010 | Permalink

IA Summit 2011, Denver CO

"The IA Summit is the premier destination for those who practice, research and are interested in the structural design of shared information environments. Some call themselves information architects (and many don't) but all share a common desire to help people live better lives through meaningful experiences with information. (...) After 11 successful years bringing hundreds of practitioners together for five days of intense exchange of ideas and experiences, we pause to reflect on the state of information architecture and what is in store for this community of practice. As we continue to strive for more, we turn our focus to what can make us - as practitioners - and our practice, better."

Posted on November 11, 2010 | Permalink

We're All Content Strategists Now (the video)

"The "Best Careers 2009" issue of U.S. News and World Report gently mocked the user experience profession for its inability to agree on a name for itself. Indeed, many job titles seem like a mix-and-match game, mashing up words like "information" and "experience" and "architect" and "designer." And now "content strategy" comes around, looking for a seat at the UX table. Some say the profession fills a gap in our professional practices. Others argue that it's just a different name for the things that we already do. In this session, we'll discuss why UX needs content—and how UX practitioners of every flavor can put content strategy to work on their projects." (Karen McGrane ~ IDEA 2010)

Posted on November 02, 2010 | Permalink

Qwiki: Introducing the information experience

"Qwiki's goal is to forever improve the way people experience information. Whether you're planning a vacation on the web, evaluating restaurants on your phone, or helping with homework in front of the family AppleTV, Qwiki is working to deliver information in a format that's quintessentially human – via storytelling instead of search. We are the first to turn information into an experience. We believe that just because data is stored by machines doesn’t mean it should be presented as a machine-readable list. Let's try harder." (About Qwiki) ~ Adding more machine power to the information overload

Posted on October 26, 2010 | Permalink

Service design at a crossroads

"There are a number of competing stories about service design. One is that it's a new interdiscipline, a mix of concepts, methods and tools from several different fields, brought together to address the challenges that organisations face as they try to improve and innovate in services. As an interdiscipline it is presented as a happy fusion of the best bits of management or business, design and technology, and the social sciences. In this version of service design, the incompatibilities between the values and worldviews of these different disciplines are smoothed away to produce a better user experience and increased business value." (Lucy Kimbell)

Posted on October 21, 2010 | Permalink

Research and Practice in IA

"Research and practice in IA are fractured, with very weak connections in between (and this gap is not unique: many disciplines face this challenge)." (Andrea Resmini and Keith Instone - ASIS&T on Information Architecture)

Posted on October 11, 2010 | Permalink

Gastronomy: A source of inspiration for user experience design

"Today, I delivered my presentation at the EuroIA 2010 in Paris on the relation between my two passions: gastronomy and user experience design. Gastronomy: A source of inspiration for user experience design. "A crazy topic with a scary video clip of a positive eating experience", I said in my impersonation as Lars Von Trier!" (Composing Cook ~ FoodUX)

Posted on September 26, 2010 | Permalink

What comes after mobile

"Matt Webb talks about how slightly smart things have invaded our lives over the past years. People have been talking about artificial intelligence for years but the promise has never really come through. Matt shows how the AI promise has transformed and now seems to be coming to us in the form of simple toys instead of complex machines. But this talks is about much more then AI, Matt also introduces chatty interfaces and hard math for trivial things." (Matt Webb ~ Mobile Monday Amsterdam)

Posted on September 20, 2010 | Permalink

Mobile HCI 2010 Tutorials

"After more than 10 years of Mobile HCI, providing an overview of the state of the art becomes more and more challenging. During the tutorial days of Mobile HCI 2008 & 2009, a number of well-known researchers in Mobile HCI gave overviews of the state of the art and cover many of the relevant topics. The tutorials also introduced the must read papers in this domain. The audience varied and included new students starting a PhD in Mobile HCI, practitioners wanting a quick survey of the state of the art and educators wishing to get an overview of Mobile HCI for their own teaching." (Enrico Rukzio) - courtesy of Wolf Noeding

Posted on September 12, 2010 | Permalink

ACM Hypertext 2010: As we may have thought, and may (still) think

"(...) I gave a keynote address at the Hypertext 2010 conference in Toronto where I found a community somewhat under threat by other web research conferences but nevertheless alive and kicking. The organizers had asked me to consider where the field might have gone wrong and where it might go in the future." (Andrew Dillon ~ ACM Hypertext Conference 2010)

Posted on September 02, 2010 | Permalink

Possibilities Abound

"Wurman holds a special place for those who practice information architecture. He coined the term in 1976, in part as a response to what he identified as limited perceptions of the word design. The term information architect grew from his desire to know rather than already knowing; and from his ignorance and curiosity rather than his intelligence and assumptions. So it's not surprising that when Wurman presented keynote remarks at the recent IA Summit, he spoke of information architecture within the framework of a journey from not knowing to knowing. That's the magic of this business, he told us." (Thom Haller)

Posted on August 25, 2010 | Permalink

International UPA 2010 Conference: Research Themes and Trends

"For the first time in its history, the International Usability Professionals' Association (UPA) conference took place outside of North America. While this certainly shifted the percentage of attendees from different geographic regions, all reports are that the conference was well attended, with crowded presentations filled with attendees from Europe, North America, and Asia." (Michael Hawley ~ UXmatters)

Posted on June 21, 2010 | Permalink

Engaging with the future differently: From pyramids to pancakes

"Within a new worldview emerging from chaos and complexity, networks and systems thinking, what are the ways to decentralise and distribute innovation, strategy and design?" (Josephine Green ~ Chi Nederland vids)

Posted on June 07, 2010 | Permalink

UPA Conference 2010: Day 1&2

"(...) I have provided some insights and experiences from the presentations I attended on the first and second day of the UPA conference." (Researching Usability)

Posted on June 03, 2010 | Permalink

Podcast for the 2010 UPA International Conference

"From May 24th to May 28th, the 2010 UPA International Conference is being held in Munich, Germany. This event brings together more than 700 usability professionals from all over the world. To give you an impression of the diverse range of speakers and topics, the UPA provides an audio podcast accompanying the conference. Therein, you will find interviews with various conference attendants and organizers, some of them recorded during the event, others before and after it." (Content Crew)

Posted on May 27, 2010 | Permalink

The Future is Already Here: Three Trends in IA

"(...) my opening keynote slides and the talk I wrote out which I gave at the German IA Conference in Cologne, Germany May 14, 2010. I speak about experience design, social design and service design. The theme of the conference is Service. Design. Thinking. What I actually said may have been slightly different than the text here but the intent was the same." (Erin Malone)

Posted on May 14, 2010 | Permalink

Podcasts from the IA Summit 2010: Day 3

"This year marks the 11th annual Information Architecture Summit. Our theme is meant to inspire everyone in the community—even those who aren't presenting or volunteering—to bring their best ideas to the table. As busy practitioners, we rarely have the chance to step back and think about the future of our field—we're too busy resolving day-to-day issues. By gathering and sharing practical solutions for everyday challenges, we can create more breathing room to plan for what's to come." (Jeff Parks - Boxes and Arrows)

Posted on April 30, 2010 | Permalink

Podcasts from the IA Summit 2010: Day 2

"This year marks the 11th annual Information Architecture Summit. Our theme is meant to inspire everyone in the community—even those who aren't presenting or volunteering—to bring their best ideas to the table. As busy practitioners, we rarely have the chance to step back and think about the future of our field—we're too busy resolving day-to-day issues. By gathering and sharing practical solutions for everyday challenges, we can create more breathing room to plan for what's to come." (Jeff Parks - Boxes and Arrows)

Posted on April 26, 2010 | Permalink

A DIY Guide to Content Strategy

"You’re a web professional: a designer, developer, information architect, or strategist. Your team has the web design disciplines covered: research, strategy, user experience design, standards-based development, and project management. But something’s going wrong with your projects; the user experience just isn’t meeting your expectations. You're reasonably sure you know why: there’s a problem with the content. You realise that your team could use some help from the discipline of content strategy, but for whatever reason, hiring a dedicated content strategist isn't a feasible option. So what can you do to add some content strategy to your projects? Learn how web professionals can practise content strategy for ourselves, through advocacy, improved design processes, and community engagement. And when we have the luxury of a dedicated content strategist, learn how we can engage with the discipline in our everyday practice." (Jonathan Kahn)

Posted on April 23, 2010 | Permalink

Podcasts from the IA Summit 2010: Day 1

"This year marks the 11th annual Information Architecture Summit. Our theme is meant to inspire everyone in the community—even those who aren't presenting or volunteering—to bring their best ideas to the table. As busy practitioners, we rarely have the chance to step back and think about the future of our field—we're too busy resolving day-to-day issues. By gathering and sharing practical solutions for everyday challenges, we can create more breathing room to plan for what's to come." (Jeff Parks - Boxes and Arrows)

Posted on April 23, 2010 | Permalink

IA Summit 2010: Some Highlights

"Trying to summarize the summit turned out to be harder than I expected. What I've posted below seems more like several tips of the largest ice bergs rather than a thorough recap. My notes don’t do justice to all that went on but they’re a start at least." (@mattzellmer)

Posted on April 21, 2010 | Permalink

CHI 2010: Growing the UX Management Community

"As User Experience matures as a discipline and grows in influence in the business community, UX leaders need to support one another by sharing their insights with their counterparts in other organizations, as well as with the educators molding the next generation of UX leaders at universities offering Human-Computer Interaction (HCI) programs. Indeed, the success of UX design and research initiatives within organizations depends significantly on how UX leaders position their teams and partner and build support with other senior leaders in their organizations." (Jim Nieters ~ UXmatters)

Posted on April 19, 2010 | Permalink

IA Summit 10: Whitney Hess Keynote

"In her keynote closing the 2010 IA Summit, Whitney asks if our work is just our job or our passion. To really make the difference we seek, our practice needs to be our calling. The UX community is united because of a common mission: We empower people to become self-reliant and more resourceful, organized, social, and relaxed. We don’t do it for them, they do it for themselves." (Jeff Parks - Boxes and Arrows)

Posted on April 16, 2010 | Permalink

Content Strategists Gather in Paris!

"You may not have heard of them yet, but you will. They're called Content Strategists, and they're fast becoming the most in-demand advisers for Web sites and corporate customers looking for a way to evolve into content makers and curators." (Steve Rosenbaum - Huffington Post)

Posted on April 16, 2010 | Permalink

To-do list for next IA Summit

"IA Summit as an exercise in design. Need I say more? So let's have fun." (Louis Rosenfeld)

Posted on April 16, 2010 | Permalink

5 Minute Madness

"(...) as a community like this matures, it's natural (but not inevitable) that the pioneers leave, and the new folks carry on without them." (Peter Morville)

Posted on April 14, 2010 | Permalink

CHI 2010 Opening Plenary: Thinking About Messy Futures

"Not only are profound and apparently lasting demographic changes underway, but technology is also changing, or it is not changing in the ways that had been expected." (Jack Rosenberger - CACM)

Posted on April 13, 2010 | Permalink

IA Summit 10: Dan Roam Keynote

"In his day one keynote from the 2010 IA Summit, Dan Roam—founder of Digital Roam Inc and author of the best-selling Back of the Napkin: Solving Problems and Selling Ideas with Pictures - shares his unique visual-thinking approach with a receptive crowd in Phoenix. Transcending language barriers, his approach helps solve complex problems through visual thinking, and has helped resolve challenges at many businesses: Microsoft, Wal-Mart, and eBay to name a few." (Jeff Parks - Boxes and Arrows)

Posted on April 12, 2010 | Permalink

IA Summit 10: Richard Saul Wurman Keynote

"With the majority of the earth's population now living in cities, Richard Saul Wurman realized there was a yawning information gap about the urban super centers that are increasingly driving modern culture. In this keynote presentation from the 2010 IA Summit, Mr. Wurman discusses his 19.20.21 initiative: an attempt to standardize a methodology to understand comparative data on 19 cities that will have 20 million or more inhabitants in the 21st century. He encourages the design community to take initiative and solve big problems rather than make small changes incrementally." (Jeff Parks - Boxes and Arrows)

Posted on April 12, 2010 | Permalink

Interaction10: How to Design an Experience for Experience Designers?

"Collaborating with a large team of designers, who all worked as volunteers, we decided to approach the conference experience as designers creating a service, taking every aspect of the experience into account. We thought through the lifecycle of the event, in light of the needs and motivations of the 600+ participants at the event, in their various roles from attendees and speakers to sponsors, volunteers, and conference staff. We used our empathy as designers to imagine what was important to each user at each stage of the experience. And while not everything worked out exactly as we planned, based on feedback, I think conference was a success. Here are a few things we learned along the way." (Jennifer Bove - Fast Company)

Posted on March 26, 2010 | Permalink

Web App Masters: Designing for Interesting Moments

"In his Designing for Interesting Moments presentation at the Web App Masters Tour in San Diego, CA, Bill Scott outlined several rich interaction design principles and showed them in action within several Web applications." (the notes of LukeW)

Posted on March 25, 2010 | Permalink

Designing for Awareness at SXSWi

"Interaction designers talk a lot about a user’s emotional experience, but they understand very little about what motivates people to engage. How can designers understand triggers (signals, facilitators, and sparks) that help to change people’s behavior? frog VP of Creative Robert Fabricant investigates." (Robert Fabricant - frogdesign)

Posted on March 22, 2010 | Permalink

Proceedings First International Congress on Web Studies PDF Logo

"The 1st international congress on Web Studies aims at providing a venue for researchers and professionals from different backgrounds for discussion, study, practical demonstrations, sharing, and exchange on new developments and theories regarding the World Wide Web. The congress therefore invites contributions from a heterogeneous set of fields and domains such as: Web systems, computational intelligence, human-computer interaction, digital theory, Web sociology, and well as interactive and digital arts. We also encourage contributions from businesses and organizations." (1st Int'l Congress on Web Studies) - courtesy of markbernstein

Posted on March 08, 2010 | Permalink

Live at Interaction’10

"The first day of Interaction 10 in the wonderful city of Savannah, Georgia, kicked off without a hitch. Though eventually everyone was plagued by spotty, windy rain storms, the general pulse of the conference was positive and uplifting. Attendees were still talking about some of the great workshops from the day before, and they carried that energy over into today’s sessions. If one thing had to describe the overall theme of the first day it would be the importance of providing meaning in the work that we do. Below are recaps of the opening and closing keynotes, as well as some of the sessions from the day. (...) After a night of some great parties, and even better conversation, the second day of Interaction 10 began with a preview of the new IxDA.org website redesign. The team doing the redesign covered all the great new features that are coming, and went into detail on how local groups will be able to leverage the new site for their own networks and events. The excitement from yesterday was easily carried over, and people were pumped to see what the presenters had in store for us today." (Niklas Wolkert & Brad Nunnally - Johnny Holland Magazine)

Posted on February 07, 2010 | Permalink

The Service Design Thinks Videos

"Alice Casey and Jo Harrington introduced a range of new tools, perspectives and ideas from their public service design projects at Involve, NESTA and Barnet Council. Joel Bailey gave us a brisk tour of service design on the front line of one of the UKs biggest websites - businesslink.gov.uk - and Karl Humphreys talked us through his two killer apps for service designing - Propositions and Prototyping through his work on the Heathrow Personal Rapid Transit programme."

Posted on November 24, 2009 | Permalink

Social and Experience Design: Inspired Ideas, Practical Outcomes (IDEA 2009 Day 2)

"IDEA2009 had the world's foremost thinkers and practitioners converge on Toronto's MaRS Convention Center to share the big ideas that inspire, along with practical solutions for the ways people's lives and systems are converging to affect society. Listen and learn from experts in a variety of fields as we all continue the exploration of Social Experience Design." (Jeff Parks - Boxes and Arrows)

Posted on November 19, 2009 | Permalink

Service Design Network Conference 2009: Videos and presos

"Missed a presentation? Didn’t quite catch something? Enjoyed the conference so much you just have to see it again?! Go for it! Find below downloads of the presentations and videos of our speakers (some are not available due to client confidentiality). Videos are available of the plenary session presentations only." (SDN)

Posted on November 18, 2009 | Permalink

Report on Service Design Network Conference 2009

"I raise what I believe are important questions for an emerging community seeking not just to survive but also grow, as it thinks about how to create new institutions and ways of validating its knowledge." (Design leads us where exactly?) - courtesy of markvanderbeeken

Posted on November 18, 2009 | Permalink

Social and Experience Design: Inspired Ideas, Practical Outcomes (IDEA 2009 Day 1)

"IDEA2009 had the world’s foremost thinkers and practitioners converge on Toronto’s MaRS Convention Center to share the big ideas that inspire, along with practical solutions for the ways people’s lives and systems are converging to affect society. Listen and learn from experts in a variety of fields as we all continue the exploration of Social Experience Design." (Jeff Parks - Boxes and Arrows) - courtesy of jjursa

Posted on November 13, 2009 | Permalink

Looking back at EuroIA 2009

"The presence of so many cultures, and varied talks made for a surprisingly vibrant and enlightening event. This is the EuroIA's real strength and perhaps why I feel it has a greater meaning in the global sphere. There are few other groups in UX who have such a mix of backgrounds, experience and cultural references to call upon." (James Kelway - User Pathways)

Posted on November 03, 2009 | Permalink

The State of User Experience

"As the field of user experience grows and evolves, UX practitioners find themselves having to master new techniques to take on new challenges. Adaptive Path's Jesse James Garrett takes a look at where user experience has been and where it's going." (Jesse James Garrett - UX Week 2009)

Posted on October 12, 2009 | Permalink

Halcyon days at the EuroIA Conference

"I had low expectations for the conference, thinking it was not going to be very professional. That was my estimation of the IA movement in general. (...) I assume that CHI was where the interesting professional UX work would be done. I did not expect any such thing at an IA conference, which I thought was too narrow and too niche to be interesting.I was wrong and closed minded, both of which I find annoying." (Jonathan Arnowitz - UX in Arnoland)

Posted on October 01, 2009 | Permalink

EuroIA '09 Report Day 1 and 2

"About 150 UX professionals are gathered in the center of Copenhagen to talk, listen and at EuroIA '09. Johnny was invited to the party to cover the event and bring the good stuff to you. So enjoy the show." (Jeroen van Geel - Johnny Holland Magazine)

Posted on September 27, 2009 | Permalink

HCI 09: Interaction gets all Emotional

"The ubiquity of computing means it’s now present in all aspects of our lives, and – perhaps not unexpectedly – that increasingly means our emotional lives. Emotions drive a huge proportion of what we do and likewise, our interactions with technology impact on our emotions. Emotion as a 'property' to take into account during design and usability evaluation featured in many papers – hinting at a whole new field of emotional design to come." (Usability News)

Posted on September 15, 2009 | Permalink

The Amsterdam Centre for Service Innovation opens it's doors

"The opening attracted a crowd that you would expect just by reading the description. The ratio suits vs. jeans was about 25:1. I think service designer need to be in these kind of surroundings. Like Larry said, they need to step forward to the playing-field. Being at these events also keeps you connected with the rest of the world (the non-designers). We truly need those guys who eat the business side of services for breakfast!" (31Volts)

Posted on September 13, 2009 | Permalink

Service Design Conference 2009: The Programme

"At this year's SDN conference, participants will experience  experts in the Service Design field presenting and explaining, partly together with business partners, compelling examples of their Service Design projects in depths." (Service Design Network)

Posted on September 08, 2009 | Permalink

Designing is at least quadricentric

Video registration with multiple brain crackers. - "Interaction Design stresses human-centeredness. A strong focus on people is essential, but we also must focus on craft materials, their form and their function. While some design practices focus too much on means (the 'what' of design), avoiding commitments to explicit ends (the 'why'), we cannot ignore design means. Also, we must further distinguish the purpose of design ('why') from its beneficiaries ('who'), and also between both of these and the 'if' of designing, i.e., between evaluation, purpose and beneficiaries." (Gilbert Cockton)

Posted on August 06, 2009 | Permalink

IDEA2009: The Speakers

"IDEA2009 brings together the world's foremost thinkers and practitioners: sharing the big ideas that inspire, along with practical solutions for the ways people’s lives and systems are converging to affect society." (IDEA) - thnx to jjursa

Posted on June 22, 2009 | Permalink

EuroIA 2009 Programme: What's Happening

"This year we will explore the theme of 'Beyond Structure'. That's because websites have moved to a new level. Any random page can be accessed from Google. Pages themselves may consist of information from many sources. And even the concept of a 'page' is changing thanks to new backend technologies. In other words, we’ve moved beyond the traditional sitemap and into a new and exciting era of web development." (EuroIA.org)

Posted on June 10, 2009 | Permalink

Play in social and tangible interactions

"Many of the interactions seen in tangible and social computing are essentially playful. Play can take on many forms, but they all involve people exploring a conceptual space of possibilities. When designing these 'embodied' interactions, it is therefore helpful to have a good understanding of play - this session aims to do just that. We'll compare the role of interaction designers to that of game designers, who concern themselves primarily with the creation of rule-sets. By using rules, designers have unique opportunities for conveying messages. We'll discuss the emergent behaviour of many social and tangible systems and propose that gardening might be a helpful metaphor. This requires designers to sketch in code and hardware, build prototypes, and observe their use 'in the wild'. Ultimately, we hope to encourage designers to put themselves on equal footing with the people using their systems, so that they can playfully grow meaningful interactions together." - (Kars Alfrink - IxDA Library)

Posted on May 06, 2009 | Permalink

Europe's Fifth Information Architecture Summit: Beyond Structure

"EuroIA invites your participation to this premier European event on Information Architecture. Join us in Copenhagen, Denmark, September 25-26, 2009, for two incredible days of presentations, panels, and networking with information architects from across Europe and around the world. This year we will explore the theme of 'Beyond Structure'. That's because websites have moved to a new level. Any random page can be accessed from Google. Pages themselves may consist of information from many sources. And event the concept of a 'page' is changing thanks to new backend technologies. In other words, we've moved beyond the traditional sitemap and into a new and exciting era of web development."

Posted on April 30, 2009 | Permalink

IA Summit 09 (Day 2 Podcasts)

"These sessions were recorded on the second day of the conference." - (Boxes and Arrows)

Posted on April 15, 2009 | Permalink

IA Summit 09 (Day 1 Podcasts)

"These sessions were recorded on the first day of the conference." - (Boxes and Arrows)

Posted on April 09, 2009 | Permalink

IA Summit 09 - Keynote

"Michael Wesch opened the IA Summit this year with an inspired keynote that provides a fresh and ambitious direction for all designers. He points out that our 'audiences' aren't audiences at all, but rather creators, and our job is not to lecture but to enable. With this new approach comes not only design challenges but the joy of reconnecting people to each other, which he illustrated with a series of extraordinary video clips." - (Jeff Parks - Boxes and Arrows)

Posted on April 06, 2009 | Permalink

Designing for Business as Unusual

Presentation at Interaction09 - "John Thackara shows the ways in which business as we know it are about to change for good, and then identifies how interaction designers can take these challenges on as design problems." - (John Thackara)

Posted on April 02, 2009 | Permalink

Behavior is our Medium

"Robert Fabricant talks about Interaction Design as a practice beyond just computing technology. He gives examples of Interaction Design as far back as ancient history, all the way to a humanitarian project underway today. He shows that Interaction Design's primary medium is behavior, extending far past the high technology world into the realm of human behavior and relationships." - (IxDA Library)

Posted on March 19, 2009 | Permalink

IA Summit 2009 Full Schedule

"The Information Architecture Summit is the premier gathering place for information architects and other user experience professionals. It’s grown from a special interest group’s efforts to define an emerging field, to a rich and expanding community of practice shaping and informing multiple disciplines." - (IA Summit '09)

Posted on February 17, 2009 | Permalink

Interaction 09: All posts in one place

"From opening parties to closing remarks, Core is all over IxDA's latest gathering in Vancouver." - (Carl Alviani - Core77)

Posted on February 12, 2009 | Permalink

Carpe Diem

Slides from the keynote address to Interaction09 by Dan Saffer. - (KickIt)

Posted on February 09, 2009 | Permalink

Live at Interaction09: Day 1-4

"Today one of the best UX events in the world started; interaction09 in Vancouver. For four days more than 400 interaction designers huddle together in order to get inspired on the field of interaction design. Of course we sacrificed ourselves and traveled to Vancouver just to give you a 'live' report. For the next four days you can read our thoughts and observations." - (Jeroen van Geel - Johnny Holland)

Posted on February 06, 2009 | Permalink

How to grow and nurture your community

"Our job is to get our users up the curve as quickly as possible." (Kathy Sierra - Future of Web Apps London 2008)

Posted on October 17, 2008 | Permalink

Web Apps Are Dead - Long Live Web Apps

"Edwin Aoki is a Technology Fellow at AOL. Holding a joint degree in Computer Science and Sociology from Harvard College, Edwin believes strongly in the ability of technology to bring people closer together and to make our lives easier. He's worked at Apple Computer, GO Corporation, and Intuit before joining Netscape Communications in 1996. At Netscape, Edwin worked on the Netscape Communicator browser, enterprise products, and web applications prior to the company's acquisition by AOL. Currently, Edwin oversees architecture and technology strategy for many of AOL's consumer facing desktop, web, and mobile products. A published author and California native, Edwin is based out of AOL's Silicon Valley office. When he's not at work, Edwin is involved in wildlife conservation and likes to spend time with big cats." (Future of Web Apps London 2008)

Posted on October 10, 2008 | Permalink

Technology & Psychology

"Suw Charman-Anderson is a social software expert specialising in the use of blogs wikis, and other Web 2.0 tools in business. She's worked with British and American companies - in the tech, pharma, travel, media, financial and public relations sectors - to help them understand how social software can be used both behind the firewall and for customer communications. Suw worked as a freelance web designer and project manager from 1998 to 2002, designing websites and intranet sites for companies such as PricewaterhouseCoopers and Hutchison3G (now 3). She then ran her own internet start-up for two years before turning her passion for blogging into a successful consultancy." (Future of Web Apps London 2008)

Posted on October 10, 2008 | Permalink

idea2008 presentations

Various speakers from the idea 2008 conference (Oct. 7-8, Chicago USA) have uploaded their presentations on Slideshare.

Posted on October 08, 2008 | Permalink

Remember and Share

Judit Pónya writes - "Conference handouts, presentations on SlideShare (tag: euroia2008), photos on Flickr (tag: euroia2008).
Find the people you met and join the European Information Architects Network at Xing (https://www.xing.com/net/euroianetwork) and LinkedIn (http://www.linkedin.com/groups?about=&gid=929067).
And see you next year in Copenhagen!" (EuroIA Blog)

Posted on October 01, 2008 | Permalink

Take-away facts and quotes from the 2008 EuroIA Summit

"Over the weekend I've been in Amsterdam attending the 2008 European Information Architecture Summit. It was held at the Tuschinski Theatre, which was a simply amazing venue. (...) I got to see a great selection of presentations." (Martin Belam - currybetdot)

Posted on October 01, 2008 | Permalink

Content Analysis Slides from EuroIA 2008

"I wanted to make a big shout out to all the folks who came to my talk at the EuroIA Conference today. Wow! Thanks! I had no idea so many people were interested in content analysis." (Chiara Fox)

Posted on September 30, 2008 | Permalink

EuroIA 2008 presentations

Various speakers from the EuroIA 2008 summit have uploaded their presentations on Slideshare.

Posted on September 29, 2008 | Permalink

InfoCamp Seattle 2008

"InfoCamp is a hybrid unconference that blends the egalitarian, community-driven basis of barcamps and other unconferences and with some more conventional conference structures. Students, professionals, entrepreneurs and hobbyists from the user-centered information community are all encouraged to come together to join in the conversation, adding to the community of ideas and building connections to people who share a similar passion for information and how to best utilize and design information for the people that use it. InfoCamp is fueled by the serendipity that happens when connecting open, like-minded people with new ideas." (September 27-28, 2008 - Youngstown Cultural Arts Center, Seattle WA, USA)

Posted on September 03, 2008 | Permalink

R.S. Wurman @EG'07

"I did a fable in 1975, called The Architecture of Information, was running the AIA national conference with 5,000 people. Even I could not do the keynote at a conference I was chairing, that was too over the top, so decided not to have a keynote. Wrote a keynote fable, a historic fable of the future. One of my favorite books. The main character was the commisioner of Curiosity and Imaginition. First thing he does is change the laws of copyright to the right to copy, he flipped everything in society and flipped it. The only thing you could copyright was bad ideas. One new department, Waiting to be Wanted. Dedicated to old buildings and old people. Life didn't come from chloroform. They found life coming from hot sulfur water, or cold methane gas." (Matt Mullenweg - EG Blog)

Posted on December 12, 2007 | Permalink

3rd information design international conference (Oct. 10-13, 2007)

EXTRA - "We are pleased to announce The 3rd Information Design International Conference, which, is a joint event with The 2nd Brazilian Conference of Information Design and The 3rd Information Design Student Conference [CONGIC]. Consecutively to these events, we are also glad to announce The IVLA 2007 – The International Visual Literacy Association Annual Conference, which is in its 39th edition. For the first time the IVLA Conference takes place in Latin America, and it is promoted in association to SBDI- The Brazilian Society of Information Design. As to encourage participation in the Information Design and the IVLA events, joint subscriptions will receive fee discounts!"

Posted on October 05, 2007 | Permalink

Conference Review UPA 2007: Part I/II

"This year's theme focused on Patterns and how they serve as 'blueprints for usability'. Conference co-chair, Carol Smith articulated the pertinence of this theme. “As usability professionals, our ability to observe users and to discover their patterns of interaction is integral to our work. By defining these patterns, we can then leverage that knowledge to create usable interfaces that are familiar and useful to our users." - (Joi L. Roberts - UXmatters)

Posted on August 21, 2007 | Permalink

@media07 Audio and Slides

"An unparalleled experience of two busy days of educational, inspirational presentations and bustling social events awaits the intrepid @media attendee." (@media07) - courtesy of robertjanverkade

Posted on July 19, 2007 | Permalink

Conference Review: CHI 2007

"I had a wonderful time at CHI despite the limited amount of content for designers and my being unable to get into the courses I'd wanted to attend. I particularly regret missing Kim Goodwin's course, 'Where Usability Meets Desirability: Visual Design with Personas and Goals.' I heard it was great. To enable CHI to reach its full potential in coming years, I hope its organizers take an iterative approach to designing the conference and solve the problems that exist." (Pabini Gabriel-Petit - UXmatters)

Posted on July 12, 2007 | Permalink

Institute of Design Strategy Conference 2007: A review from Chicago

"Soft-spoken Whitney was setting up the program for the Institute's annual Strategy Conference he chairs, which took place this past May, and which has become the key English-speaking forum for discussing and investigating the new relationships emerging between design and business. 'This conference seems to get bigger and better every year', claimed Doblin figurehead (and Institute affiliate) Larry Keeley in his summing up of the first day. And not without merit as, a poll of the 300-strong audience revealed, one quarter of that audience had attended the previous year." (Nico Macdonald - Core77) - courtesy of markvanderbeeken

Posted on July 04, 2007 | Permalink

UIE Web App Summit 2007 (Part I/II/III)

"The UIE Web App Summit took place at the Monterey Marriott, in Monterey, California, U.S.A., on January 21st through 23rd, 2007. It drew a capacity crowd of 218 people, who had traveled from far and wide to attend the event. While most attendees came from the United States and Canada, nine came from the UK and Europe and four hailed from Oceania and Asia." (Pabini Gabriel-Petit - UXmatters)

Posted on March 09, 2007 | Permalink

Interaction Frontiers 06: Conference Report

"On June 16, 2006, Interaction Frontiers was held at the Bicocca University, in Milano, Italy." - Speakers included Dirk Knemeyer, Matteo Penzo, Fabio Sergio, Christian Peter, Leandro Agrò, Dario Nardi, Andrea Benassi, Francesco Di Nocera, Pabini Gabriel-Petit, Antonio Rizzo, and Nathan Shedroff. (Laura Caprio - UXmatters)

Posted on November 21, 2006 | Permalink

Experiencing CHI 2006: From a Practitioner's Viewpoint: Part IV/V

"This course was packed full of useful content." (Pabini Gabriel-Petit - UXmatters)

Posted on August 28, 2006 | Permalink

A Glimpse of China's Future at User Friendly 2005

"(...) the usability profession is young, and it's going to get really good, really quickly." (Robert Barlow-Busch - UXmatters)

Posted on February 21, 2006 | Permalink

Euro IA Summit Wrap-Up

"This was an excellently organized and successful first European IA summit. It gave Europe a platform to show its unique accomplishments, raised awareness of how much IA is going on in Europe, and ultimately put European IA on the IA map without being a subset of the North America summit. (...) there was a definite need to recognize the European identity framed by what Europe can potentially do better than, say, the U.S., such as with mobile technology or with multilingual and multicultural issues. This awareness of a divide was perhaps the single negative aspect one could attribute to the summit, and it was also one of the most revealing. Europe needn't live in the shadow of North American summits, but will Europeans harness their unique competencies?" (Deborah Gover - Boxes and Arrows)

Posted on January 31, 2006 | Permalink

7th IA Summit: Learning, Doing, Selling

Program available - "The 2006 Information Architecture (IA) Summit is the premier gathering place for information architects. Everyone who touches on IA is welcome to share and learn. Last year's IA Summit attracted over 400 attendees, including beginners, experienced IAs, and people in a range of related fields." (ASIS&T 2006 Information Architecture Summit)

Posted on January 25, 2006 | Permalink

Design Engaged 2005

Presentations, photos, links, notes, and general impressions - (Design Engaged 2005)

Posted on November 16, 2005 | Permalink

World Usability Day

A project of the Usability Professionals' Association: Promoting usability concepts and techniques worldwide - "World Usability Day promotes the value of usability engineering, user-centered design,and every user's responsibility to ask for things that work better. The Usabililty Professionals' Association is doing that by encouraging, organizing, and sponsoring 36 hours of activities at the local level around the globe, all occurring on November 3, 2005." (About WUD)

Posted on October 20, 2005 | Permalink

Open Tech 2005 Lecture Theatre Audio Recordings

July 23, 2005 - including Ted Nelson, Mobile and Wireless, and Jeremy Zawodny - "We are planning on making both video and audio recordings available of as many sessions as possible." (Open Tech 2005) - courtesy of currybetdotnet

Posted on July 26, 2005 | Permalink

Europe's first information architecture conference

October 15-16, 2005 (Brussels, Belgium EU) "'Building our community' is the theme of this inaugural European Summit. No, we are not talking about the EU. We are talking about our professional community - information architects and other people involved in structuring information for electronic media. (...) sponsored by the American Society for Information Science and Technology." (ASIS&T Euro IA)

Posted on July 26, 2005 | Permalink

European IA Summit: Building Communities

"The first European Information Architecture (IA) Summit's focus is on building the IA community in Europe. The objective of the event is to bring together a number of disciplines and practitioner communities by providing a stimulating environment for debate and an opportunity for establishing cooperation. This community is not just limited to language or region, but all encompasses our specialization's like designing for mobile devices, and multilingual solutions. We are calling for papers that reflect those communities of practice, language and location." (ASIS&T) - Highly recommended.

Posted on June 16, 2005 | Permalink

Comments of Speaches

"Lots of people have taken notes on speeches. Here are some of them." (reboot7.0)

Posted on June 12, 2005 | Permalink

Institute of Design Strategy Conference

Presentation slides available - "(...) an international executive forum addressing how businesses can use design to explore emerging opportunities, solve complex problems, and achieve lasting strategic advantage." (Institute of Design Strategy Conference) - courtesy of victor lombardi

Posted on May 30, 2005 | Permalink

Thoughts on the Institute of Design Strategy Conference

"The phrase most on the rise is 'design thinking'. Any number of presenters mentioned it, usually in reference to how business needs more 'design thinking' in order to stay competitive in this modern world (in the face of globalization, commodification, complexity, etc.)" (Peterme)

Posted on May 24, 2005 | Permalink

Crossing Boundaries: 2005 IA Summit Wrapup

Saturday - Monday: "So were boundaries crossed, at the Summit, as the theme promised? I would say that the many boundaries of IA were discovered; it will be up to next year’s planning committee to decide if they should build walls on them, or erase the lines and let the next generation continue to move the edges of IA farther and farther out." (Boxes and Arrows)

Posted on April 30, 2005 | Permalink

Social Computing Symposium 2005

"The goal for this event is to foster an awareness of research and innovation in social technologies, and create new lines of communication between research and industry. We have over 80 people from industry labs, new technology companies, and academic research coming this year. The symposium agenda is comprised of a mix of invited speakers and panelists, research presentations, discussion sessions, and demos, to encourage ongoing conversations about new directions in social technologies." (Microsoft Research) - courtesy of brightlycoloredfood

Posted on April 27, 2005 | Permalink

InterMedia: Designing design

Interface and interaction: Social software - Thursday, 9 December 2004 (Seminar Series) - courtesy of heyblog

Posted on December 12, 2004 | Permalink

IA Summit 2005 - Call for Papers

"Proposals are being solicited for presentations, panels, posters, and pre-conference workshops for the 2005 Information Architecture (IA) Summit. We encourage submissions from practitioners, academics, students, developers, business analysts, managers, and others who are IAs, work with IAs, or deal with information architecture." (ASIS&T 2005 Information Architecture Summit) - courtesy of brett lider

Posted on September 28, 2004 | Permalink

Beyond Usability: Designing the Complete User Experience

(Amsterdam - June 22-23, 2004) "This two-day presentation covers the process of user experience design from gathering initial business requirements through developing functional specifications." (Adaptive Path)

Posted on February 13, 2004 | Permalink

An Introduction to Information Architecture

"The aim of the seminar, which will probably be one of the first information architecture seminars in the UK, is to exchange ideas, visions, and practical experience about information architecture, and explore the potential roles of AIFIA and CILIP in developing a greater awareness of information architecture principles and good practice in the UK." (March 3rd, 2004 London UK - UKOLUG)

Posted on January 09, 2004 | Permalink

Content Management for Information Architects

"This full-day workshop (sponsored by AIfIA) focuses on the link between information architecture and content management. Presentations by the industry's leading experts and relevant case studies will provide attendees with well-grounded knowledge and numerous opportunities to participate. Special emphasis will be placed on the integration of IA knowledge and deliverables into the CM process." (IA Summit 2004) - courtesy of louis rosenfeld

Posted on January 08, 2004 | Permalink

AIfIA sponsors first scandinavian conference on information architecture

"AIfIA will be an official sponsor of the Danish Research Library Association's Forum for Information Architecture (DF-IA) conference. The conference will be held March 9th - 10th, 2004 in Korsoer, Denmark. While it will be the first information architecture (IA) conference held in Scandinavia, DF-IA is drawing international participation." (AIfIA) - courtesy of peter morville

Posted on December 01, 2003 | Permalink

Understanding brand experience: The future of communication

"Brand Experience is a holistic approach to the design of a strong brand. It requires cross-organizational strategy and the well-planned integration of many different disciplines, from visual design to marketing to writing to information architecture to usability and beyond." (Dirk Knemeyer - AIGA Houston Dec. 4, 2003)

Posted on November 27, 2003 | Permalink

Symposium on foundations of interaction design

"On 12 and 13 November, Interaction Design Institute Ivrea organises an international symposium to promote and initiate a discussion on the theoretical foundations of interaction design." (Interaction Design Institute Ivrea) - courtesy of ben hyde

Posted on November 06, 2003 | Permalink

Explanatory & Instructional Graphics and Visual Information Literacy

"This workshop will bring together information designers who create explanatory graphics in various sectors of industry, media and public service - and teachers and others in higher education who teach visual communication or information studies, or who aspire to use explanatory graphics better in teaching their subjects." (Sept. 24, 2003 - London, UK)

Posted on August 18, 2003 | Permalink

CHI 2004 Connect

"Our conference theme is CONNECT, and we've created new opportunities for conference attendees to connect with technology, with each other, and with Vienna, a marvelous central European city of imperial tradition and modern creativity." (April 24-29, 2004 - Vienna, Austra EU - ACM SIGCHI)

Posted on June 24, 2003 | Permalink

Special Track on User Modeling and HCI Approaches in Natural Language Generation

"(...) this special track focuses on research exploring the connection between user modeling - from the perspective of the user modeling community or HCI - and NLG." (FLAIRS 2004 - May 17-19, 2004)

Posted on June 19, 2003 | Permalink

Designs & Destinations

"Why good information is at the heart of integrated transport. Can better communication and well-designed information have an impact on customer satisfaction and the bottom line?" - A two-day international conference - (July 3-4, 2003 - London UK)

Posted on June 03, 2003 | Permalink

3rd International Workshop on Structural Computing

In conjunction with the 12th ACM Conference on Hypertext and Hypermedia - (August 14-18, 2001 - University of Aarhus, Aarhus, Denmark)

Posted on June 01, 2003 | Permalink

Online Help Conference Europe 2003

June 1-3, London UK - The latest in software user assistance (WinWriters)

Posted on May 02, 2003 | Permalink

Visualogue

"What is a designer's most important material? Information. What is the most important attribute of design work? The quality of information." (Icograda Congress Nagoya Japan - Oct. 8-13, 2003)

Posted on May 01, 2003 | Permalink

Information Design Summer Academy Salzburg 2003

Touristic Information de Luxe for All: Creating inclusive information environments - Making visitors wish to come again (July 28 - August 8, 2003 - Salzburg Austria EU / International Institute for Information Design)

Posted on May 01, 2003 | Permalink

eNarrative 5: From Weblog to Webtale

"(...) explore exciting developments in the electronic arts -- and their applications to business and personal growth." (May 10-11, 2003 / Boston, Massachusetts USA)

Posted on April 11, 2003 | Permalink

Information Architecture

"Two prestigious speakers will talk on this pertinent and significant subject. Information Architecture is 'the emerging 21st century professional occupation addressing the needs of the age, focused upon clarity, human understanding and the science of the organization of information' (Richard Saul Wurman)." (STC Belgium)

Posted on April 10, 2003 | Permalink

The Power of Design: AIGA National Design Conference

"(...) focus on the extraordinary opportunities for designing in the 21st century. Designers will play critical roles in the success of our rebounding economyóboth as agents of social change in a complex world and as leading architects of sustainable solutions for a troubled planet. You'll hear speakers from diverse disciplines who work in a variety of media discuss designing for the economy, environment and culture." (Vancouver, British Columbia October 23-26, 2003)

Posted on April 08, 2003 | Permalink

Boag Associates Exhibition 2003

Information Design: A journey from print to personal messaging
St. Bride Printing Library - Bride Lane, Fleet Street, London (UK)
April 28 - May 16, 2003 (Boag Associates)

Posted on April 04, 2003 | Permalink

Designers in Health Network

Information Design Plus: April 25, 2003 - Manchester Metropolitan University, UK (DIHNet) - courtesy of brian parkinson

Posted on March 26, 2003 | Permalink

Information Design International Conference

"(...) a forum for addressing and discussing, in considerable depth, issues relevant to the paths and effective use of information design for communication within a research perspective." (September 8-11, 2003 - Recife, Brazil)

Posted on February 17, 2003 | Permalink

The Malofiej Infographics World Summit 11

University of Navarra in Pamplona, Spain - March 23-28, 2003 (Capitulo Español Society for News Design)

Posted on February 14, 2003 | Permalink

STC@50

STC's 50th Annual Conference (May 18-21, 2003) Wyndham Anatole, Dallas TX USA (Society for Technical Communication)

Posted on January 22, 2003 | Permalink

Information Architecture Leadership Seminar

"This advanced, full-day seminar is designed for information architecture and user experience leaders who wish to engage the most important and intractable problems faced by the architects of today’s information systems." (ASIS&T IA Summit - March 20, 2003)

Posted on November 01, 2002 | Permalink

Web Design That Works For Everyone

October 18-19, 2002 - Rhode Island School of Design, Providence, RI, U.S.A (Adaptive Environments & Rhode Island School of Design)

Posted on September 03, 2002 | Permalink

IA Summit 2003

Information Architecture 'Making Connections' - Call for Participation (ASIS&T)

Posted on September 01, 2002 | Permalink

Doors of Perceptions 7: Flow

The design challenge of pervasive computing (Nov. 14-16, 2002 - Amsterdam NL)

Posted on August 28, 2002 | Permalink

International Conference: InfoDesign ed 2002

Sept. 16-17, 2002 - University of Reading, UK (International Institute for Information Design)

Posted on August 26, 2002 | Permalink

The 6th Annual Make IT Easy 2002 Conference

"User Engineering applies the principles of human-computer interaction and related disciplines within a framework of processes and methods inspired by software engineering." (IBM Ease of Use)

Posted on June 20, 2002 | Permalink

Fifth Advance for Design Summit

Integrating our values, processes, and insights into the business community (July 11-13, 2002 - Las Vegas)

Posted on May 27, 2002 | Permalink

Beyond Common Sense

A Talk by Jared Spool - April 8, 2002 (The British HCI Group)

Posted on May 22, 2002 | Permalink

International Conference on Intelligent User Interfaces 2002

"(...) the principal international forum for reporting outstanding research and development on intelligent user interfaces." (ACM SIGART/SIGCHI)

Posted on May 22, 2002 | Permalink

STC's 49th Annual Conference

"This page contains links to materials provided by the conference presenters." (Society for Technical Communication)

Posted on May 21, 2002 | Permalink

Scenarios Work!

Improving Requirements Engineering with Use Cases and Scenarios (July 10 2002, London UK)

Posted on May 21, 2002 | Permalink

Travelling The City

Information Design Summer Academy 2002: July 8-27 Vienna (International Institute for Information Design in cooperation with the School of Design at Carnegie Mellon University)

Posted on April 24, 2002 | Permalink

Human-Robot Interaction

Impressions from BayCHI April 2002 (Sara Kiesler & Pamela Hinds - HCI Journal)

Posted on April 17, 2002 | Permalink

Participation and Design

Inquiring into the politics, contexts and practices of collaborative design work. (Malmö University, Sweden - 23-25 June 2002)

Posted on April 09, 2002 | Permalink

The Design Recast Symposium

Jan van Eyck Academie - April 12-14, 2002

Posted on March 20, 2002 | Permalink

Perceptual User Interfaces 2001 Workshop

"(...) to make the user interface more natural and compelling by taking advantage of the ways in which people naturally interact with each other and the world, both verbally and non-verbally." (PUI Workshops)

Posted on March 04, 2002 | Permalink

Communicating Health Messages Effectively

"(...) a mutual support group that aims to raise the profile of design as an integral part of the UK National Health Service." (Designers in Health)

Posted on March 01, 2002 | Permalink

Hypertext 2001

The Twelfth ACM Conference on Hypertext and Hypermedia (ACM SigWeb)

Posted on February 06, 2002 | Permalink

Mobile HCI 2002

Fourth International Symposium on Human Computer Interaction with Mobile Devices (Pisa Italy - Sept. 18-20 2002)

Posted on February 06, 2002 | Permalink

Mobile HCI 2001

Third International Workshop on Human Computer Interaction with Mobile Devices (IHM-HCI 2001 Lille France September 2001)

Posted on November 22, 2001 | Permalink

Patterns in Practice

A Workshop for UI Designers (Martijn van Welie et al. - CHI 2002)

Posted on November 20, 2001 | Permalink

The CHI2002 - AIGA Experience Design FORUM

Minneapolis Minnesota USA - April 21-22 2002 (Contact FORUM)

Posted on November 01, 2001 | Permalink

Advance for Design Summit 4

Scottsdale 2001 Conference Proceedings (AIGA Experience Design)

Posted on September 24, 2001 | Permalink

The 7th International Workshop on Open Hypermedia Systems

"The workshop took place in conjunction with ACM Hypertext 2001, August 15, 2001, in Aarhus, Denmark." (Sigi Reich)

Posted on September 07, 2001 | Permalink

AIGA Experience Design London

"(...) the technologies and trends re-shaping publishing, and the role of editorial design, are profound" (Nico Macdonald - AIGA)

Posted on June 28, 2001 | Permalink

WWW10

The Tenth International World Wide Web Conference

Posted on June 03, 2001 | Permalink

STC 48th Annual Conference

"(..) links to materials provided by the conference presenters" (Society for Technical Communication)

Posted on May 29, 2001 | Permalink

CHIPlace

"The online interaction forum bridging CHI 2001 and CHI 2002" (Companion to CHI 2002)

Posted on April 10, 2001 | Permalink

ASIS&T 2001 Summit

"(...) series of notes on trends, pain, and the future of IA" (Peter Merholz)

Posted on February 11, 2001 | Permalink

User or Consumer?

Bringing together HCI and Marketing at CHI (SIG at CHI 2001 - Boyd de Groot, Peter Eikelboom and Florian Egger)

Posted on February 06, 2001 | Permalink

The Active Web 1999

A British HCI Group Day Conference (The British HCI Group)

Posted on January 12, 2001 | Permalink

6th Conference on Human Factors & the Web

June 19, 2000 - Austin Texas (SBC Technology and IBM)

Posted on December 21, 2000 | Permalink

User Experience World Tour

"A tightly-packed conference, presenting the latest thinking from four leading experts in a single day" (Nielsen Norman Group)

Posted on September 06, 2000 | Permalink

The Telluride 2000 Meeting

"This meeting is being called to address a critical need, not just an opportunity." (Advance for Design - AIGA)

Posted on August 25, 2000 | Permalink

Image and Meaning

Envisioning and Communicating Science and Technology (Felice Frankel et al. - MIT Cambridge Mass., USA)

Posted on July 27, 2000 | Permalink

Post-Conference Materials

47th Annual Conference - May 2000, Florida (Society for Technical Communication)

Posted on June 19, 2000 | Permalink

Designing Interactive Systems

for 1-to-1 e-Commerce (CHI200 Workshop)

Posted on June 03, 2000 | Permalink

Make It Easy 2000

(Ease of Use Conference at IBM - May 2000)

Posted on June 01, 2000 | Permalink

The Web: The Next Generation

(Conference Proceedings of the 9th International Word Wide Web Conference in Amsterdam NL)

Posted on May 18, 2000 | Permalink

Presentations available

from the ASIS Summit on Information Architecture (The American Society for Information Science)

Posted on May 04, 2000 | Permalink

Design Challenge of Pervasive Computing

John Thackara's keynote at CHI 2000 (Doors of Perception, April 2000)

Posted on April 21, 2000 | Permalink

Bond Trading

Trip Report from TEDX (Michael Wolff in New York Magazine)

Posted on April 14, 2000 | Permalink

Mapping Websites

Planning Diagrams to Site Maps - 1999 seminar outline presented by Paul Kahn (Dynamic Diagrams)

Posted on April 02, 2000 | Permalink